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Foreman
Jobot · Fairhaven, MA
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Foreman
@ JobotClosed to new applicants.
Jobotjobot.com
Closed to new applicants.
Foreman
Fairhaven, MA
Posted 6 days ago
About the job
A growing transportation and supply chain firm seeks an experienced customer service rep with shipping knowledge. Focus on freight coordination, documentation, and customer communication. Offers competitive pay, comprehensive benefits, and career development opportunities.
Requirements
- 3+ years in shipping customer service
- Experience in domestic shipping
- Knowledge of documentation, imports/exports
- Excellent communication skills
- Proficient in shipping software
Qualifications
- Minimum 3 years experience in shipping role
- Strong customer service skills
- Detail-oriented and organized
- Ability to work under pressure
- Proactive and independent worker
Full job description
Growing Company/ Performance Bonus
This Jobot Job is hosted by: Billy Mewton
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $24 - $26 per hour
A bit about us:
Our client, a growing company in the transportation and supply chain space, is seeking a Customer Service Representative with shipping and logistics experience to join their team. This role is ideal for someone who thrives in a fast-paced environment and has a strong understanding of order fulfillment, freight coordination, and customer communication.
Why join us?
Job Details
Job Details:
We are on the lookout for a dynamic and dedicated Permanent Customer Service Representative with a background in shipping to join our thriving manufacturing team. This role is perfect for a proactive and customer-centric individual who thrives in a fast-paced environment. The ideal candidate will have a solid understanding of domestic shipping, imports and exports, documentation, pricing requests, quotes, and order processing. This position requires a minimum of 5 years of experience in a similar role.
Responsibilities:
As a Customer Service Representative, you will be the backbone of our company, providing top-notch customer service and ensuring smooth and efficient shipping operations. Your key responsibilities will include:
1. Managing and overseeing all aspects of shipping, including domestic shipping, imports, and exports.
2. Handling all necessary documentation related to shipping and ensuring compliance with all regulations and laws.
3. Responding promptly to customer inquiries, providing pricing requests, quotes, and processing orders in a timely manner.
4. Resolving any customer complaints or issues related to shipping swiftly and professionally.
5. Working closely with other departments to ensure seamless coordination and execution of shipping processes.
6. Continually reviewing and optimizing shipping processes to ensure efficiency and cost-effectiveness.
7. Keeping up-to-date with industry trends and developments to ensure the company's shipping operations are at the forefront of the industry.
Qualifications:
To be successful in this role, you will need:
1. A minimum of 3 years of experience in a customer service role within the shipping industry.
2. Solid understanding and experience in domestic shipping, imports and exports, documentation, pricing requests, quotes, and order processing.
3. Exceptional customer service skills with a proven track record of resolving customer issues effectively.
4. Excellent communication skills, both written and verbal.
5. Strong problem-solving skills and the ability to think on your feet.
6. High level of organization and attention to detail.
7. Ability to work well under pressure in a fast-paced environment.
8. Proficiency in using shipping software and other related tools.
9. A proactive approach and the ability to work independently as well as part of a team.
If you have the required skills and are ready to take on a challenging yet rewarding role, we would love to hear from you. This is a fantastic opportunity to join a reputable manufacturing company and play a key role in enhancing our customer service and shipping operations.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
This Jobot Job is hosted by: Billy Mewton
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $24 - $26 per hour
A bit about us:
Our client, a growing company in the transportation and supply chain space, is seeking a Customer Service Representative with shipping and logistics experience to join their team. This role is ideal for someone who thrives in a fast-paced environment and has a strong understanding of order fulfillment, freight coordination, and customer communication.
Why join us?
- Competitive salary and performance-based bonus
- Comprehensive benefits package (health, dental, vision, 401(k), etc.)
- Professional development and continuing education support
Job Details
Job Details:
We are on the lookout for a dynamic and dedicated Permanent Customer Service Representative with a background in shipping to join our thriving manufacturing team. This role is perfect for a proactive and customer-centric individual who thrives in a fast-paced environment. The ideal candidate will have a solid understanding of domestic shipping, imports and exports, documentation, pricing requests, quotes, and order processing. This position requires a minimum of 5 years of experience in a similar role.
Responsibilities:
As a Customer Service Representative, you will be the backbone of our company, providing top-notch customer service and ensuring smooth and efficient shipping operations. Your key responsibilities will include:
1. Managing and overseeing all aspects of shipping, including domestic shipping, imports, and exports.
2. Handling all necessary documentation related to shipping and ensuring compliance with all regulations and laws.
3. Responding promptly to customer inquiries, providing pricing requests, quotes, and processing orders in a timely manner.
4. Resolving any customer complaints or issues related to shipping swiftly and professionally.
5. Working closely with other departments to ensure seamless coordination and execution of shipping processes.
6. Continually reviewing and optimizing shipping processes to ensure efficiency and cost-effectiveness.
7. Keeping up-to-date with industry trends and developments to ensure the company's shipping operations are at the forefront of the industry.
Qualifications:
To be successful in this role, you will need:
1. A minimum of 3 years of experience in a customer service role within the shipping industry.
2. Solid understanding and experience in domestic shipping, imports and exports, documentation, pricing requests, quotes, and order processing.
3. Exceptional customer service skills with a proven track record of resolving customer issues effectively.
4. Excellent communication skills, both written and verbal.
5. Strong problem-solving skills and the ability to think on your feet.
6. High level of organization and attention to detail.
7. Ability to work well under pressure in a fast-paced environment.
8. Proficiency in using shipping software and other related tools.
9. A proactive approach and the ability to work independently as well as part of a team.
If you have the required skills and are ready to take on a challenging yet rewarding role, we would love to hear from you. This is a fantastic opportunity to join a reputable manufacturing company and play a key role in enhancing our customer service and shipping operations.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
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