This Privacy Policy (“Policy”) explains how Duey (“Duey,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you use our website, mobile applications, job search tools, resume editor, AI tools, messaging features, employer tools, and all related offerings (the “Services”).
By using the Services, you agree to this Privacy Policy and our Terms of Service.
We operate in the United States and Canada, and data may be processed in either country.
1. Definitions
For clarity and consistent interpretation:
- “Personal Information” means information that identifies or can reasonably be linked to an identifiable individual.
- “Services” means all Duey websites, apps, and tools.
- “Processing” means collection, storage, use, disclosure, and deletion of personal information.
- “Sale” or “Sharing” has the meanings given under CPRA, even though Duey does not sell or share personal data.
- “Sensitive Personal Information” includes precise location, financial data, government IDs, race/ethnicity, or data concerning children, as defined under CPRA and TDPSA.
2. Information We Collect
We collect personal information in the following categories.
2.1 Information You Provide
- Name, email, phone number
- Password or authentication data
- Resumes, job history, skills, education, documents
- Job search preferences and alerts
- Profile information
- In-app and masked messages
- Reviews, salary submissions, level data, interview feedback
- Employer account information, job posts, ATS connection details
2.2 Information Collected Automatically
- IP address, device type, OS, browser
- Job search activity, clicks, engagement
- Session identifiers, cookies, local storage
- Anti-scraping metadata (velocity patterns, behavior signatures)
- Crash logs and performance diagnostics
2.3 Information From Third Parties
- Aggregated job postings from ATS and job networks
- Application data and employer-side updates
- Fraud detection services
- Identity verification partners (if applicable)
- Analytics and measurement services
We do not purchase marketing lists and do not sell personal data.
3. How We Use Information
3.1 To Provide the Services
- Job search, alerts, matches
- Resume editor and AI tools
- Messaging with employers
- Masked email/phone relay
- Application delivery
3.2 To Personalize and Improve
- Improve search rankings and recommendations
- Suggest resume/AI improvements
- Enhance platform relevance
- Develop anti-fraud protections
- Perform analytics
3.3 Employer Services
- Job posting and analytics
- ATS integrations
- Resume database access (subject to user visibility)
- Messaging tools
3.4 Safety, Fraud, and Enforcement
We use information to detect:
- Scraping
- Bots
- Fraudulent employers
- Ghost jobs
- Abusive behavior
- Account compromise
This may include automated decision-making systems strictly for security purposes.
3.5 Legal and Compliance
- Responding to lawful requests
- DMCA processing
- Compliance with labor, privacy, and data retention laws
3.6 Communications from Duey
We may send you service and account communications by email or in-product notices, such as updates about your account, your activity, or features you use or turn on. You can opt out of non-essential email anytime using the unsubscribe link in any message or from your settings. If a message cannot be delivered or you opt out, we keep a coded form of your address, one that cannot be turned back into the address itself, so your choice is honored even if your account is later deleted.
4. How We Share Information
4.1 With Employers
When you choose to apply or message, we share:
- Resume and profile data
- Application responses
- Contact information (real or masked)
- Communication metadata
4.2 With Service Providers
For:
- Hosting
- Infrastructure
- Messaging delivery
- Fraud detection
- Analytics
- Payment processing (for employers)
They may use data only to provide services to Duey.
4.3 With Job Distribution Partners
We may redistribute job postings.
We do not share jobseeker personal data unless you:
- Apply via an external system, or
- Explicitly authorize sharing.
4.4 For Legal or Safety Reasons
We may share information:
- To comply with law
- To investigate abuse or fraud
- To protect user safety
- To enforce our Terms or this Policy
5. Cookies & Tracking Technologies
We use:
- Essential cookies (authentication, login)
- Analytics cookies (usage measurement)
- Local storage (preferences)
We do not use cross-site behavioral advertising trackers.
Users may disable cookies, but core functionality may break.
6. Your Privacy Rights
We provide the rights required under Texas TDPSA, CPRA, and PIPEDA.
All requests must be submitted to:
We verify your identity before responding.
6.1 Right to Access
You may request a copy of your personal information.
6.2 Right to Correction
You may request correction of inaccurate or incomplete information.
6.3 Right to Deletion
You may request deletion of personal information, subject to:
- Fraud detection
- Security monitoring
- Legal obligations
- Employer compliance requirements
6.4 Right to Data Portability
You may request an export of your data in a commonly used format.
6.5 Right to Opt Out of “Sale” or “Sharing” (CPRA & TDPSA)
Duey does not:
- Sell personal information
- Share personal information for cross-context advertising
- Permit third parties to use personal data for their own marketing
- Provide personal data to data brokers
However, California requires a formal opt-out process.
How to Opt Out:
Email: legal@duey.com
Subject Line: “Do Not Sell or Share My Personal Information”
Your request will be honored even though Duey does not sell or share personal information.
6.6 Right to Opt Out of Automated Decision-Making / Profiling
Duey does not use automated systems that:
- Determine employment eligibility
- Determine compensation
- Produce legal or significant effects
Automated systems are limited to:
- Job suggestions
- Resume insights
- Search ranking
- Fraud/scraping detection
Still, CPRA/TDPSA require an opt-out mechanism.
How to Opt Out:
Email: legal@duey.com
Subject Line: “Automated Decision-Making Opt-Out”
6.7 Sensitive Data Rights
We do not require sensitive personal information for standard use.
If you include sensitive data in a resume or profile, it is processed only to deliver the Services.
We will obtain explicit consent before processing sensitive data if future features require it.
6.8 Canada (PIPEDA Rights)
Canadian users may:
- Access personal information
- Correct inaccuracies
- Withdraw consent
- File complaints with regulators
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide the Services
- Comply with law
- Detect and prevent fraud
- Preserve platform integrity
Upon account deletion:
- Resume/profile data is deleted or anonymized
- Messages may be retained for abuse prevention
- Employer records may be retained for required compliance
8. Data Security
We implement reasonable administrative, technical, and physical measures, including:
- Encryption
- Secure credential handling
- Access controls
- Rate limiting
- Bot and scraping detection
- Continuous monitoring
No system is perfectly secure. Users must protect their login details.
9. Children’s Privacy
The Services are not intended for:
- Individuals under 16, or
- Anyone under the legal working age in their jurisdiction
We do not knowingly collect data from these individuals.
10. International Transfers
Data may be processed in the United States or Canada.
Both jurisdictions use industry-standard security practices.
11. Changes to This Privacy Policy
We may update this Policy at any time.
Material updates will be communicated via email or in-product notices.
Continued use of the Services after changes take effect constitutes acceptance.
12. Contact Information
All privacy requests, questions, and appeals must be sent to:
Canadian users with unresolved concerns may also contact the Office of the Privacy Commissioner of Canada:
13. Notice at Collection
Categories of Personal Information Collected:
Identifiers, employment data, profile information, device data, usage data, messages, resume content, employer account info.
Purposes of Collection:
Provide job search tools, employer platform services, messaging, AI features, legal compliance, fraud prevention.
Sale/Sharing:
Duey does not sell or share personal information.
Retention:
Information is retained only as reasonably necessary for job search, employment communications, legal compliance, and security.
User Rights:
Access, correction, deletion, portability, opt-out rights.
Contact:
14. Cookie & Tracking Notice
We use cookies and similar technologies to:
- Authenticate users
- Maintain sessions
- Provide analytics
- Prevent fraud
We do not use:
- Behavioral advertising cookies
- Third-party ad networks
- Browser fingerprinting
Users may manage cookies through their browser settings.