We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members. Develops strategy to address issues to outcomes and opportunities to enhance member's overall wellness through integration. Instructs programs and procedures in compliance with network management and clinical coverage policies.
**Must live in the following parishes in Louisiana**
• Region 1 (Orleans): New Orleans and surrounding parishes - Jefferson, Plaquemines, St. Bernard.
• Region 2 (Baton Rouge): East/West Baton Rouge and surrounding parishes - Ascension, Iberville,
• Region 3 (Covington/Houma-Thibodaux): Southeast coastal parishes - Lafourche, Terrebonne, St. Charles, St. James, St. John
• Region 4 (Thibodaux/Lafayette): Acadiana area - Lafayette, St. Landry, Acadia, St. Martin, Iberia, Vermilion, Evangeline, St. Mary
• Region 5 (Lafayette/Lake Charles): Southwest parishes - Calcasieu, Beauregard, Allen, Cameron, Jefferson Davis
• Region 9 (Monroe/Northshore): Florida Parishes - Livingston, St. Helena, St.Tammany, Tangipahoa, Washington
Region 10 Jefferson
Minimum Requirements
Current/Active Clinical Licensure (RN, SW, LCSW, LPC, LMFT)
Case Management experience
Strong customer service orientation and problem solving
Excellent Communication/Telephonic skills
Excellent motivational interviewing skills/ability to built rapport and trust telephonically
Excellence in documenation and respecting compliance/regulatory standards
Highly organized, remain self-driven without direct supervision
Manage time effectively
Achieve performance metrics
Technology proficiency
Ability to travel within 125 miles round trip for 1 day in the field
Variable work scheduled with ability to work 2 days weekly until 9pm local time
Preferred Qualifications
Education
- Bachelors and/or Master's Degree
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $116,760.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.