Part Time Night Auditor ~ Holiday Inn Gaithersburg ~
@ B.F. Saul Company Hospitality GroupPart Time Night Auditor ~ Holiday Inn Gaithersburg ~
About the job
B. F. Saul Company Hospitality Group operates over 20 hotels, focusing on guest satisfaction, financial accuracy, and team professionalism. The Night Auditor role ensures smooth overnight operations, balancing finances, managing guest interactions, and supporting hotel functions in a fast-paced environment.
Requirements
- High school diploma or GED
- 2+ years guest service experience
- Computer knowledge and communication skills
- Ability to lift 75 pounds occasionally
Qualifications
- Prior night audit or accounting experience
- Customer-focused attitude
- Attention to detail
- Fast-paced environment adaptability
Full job description
Responsibilities:
- Guest Service: Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group and TownePlace Suites guest service recovery program.
- Audit: Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel.
- Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group and TownePlace Suites procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group and TownePlace Suites general work rules and department procedures. Attends all required department and hotel meetings.
- Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group and TownePlace Suites, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group and TownePlace Suites procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience:
- High school diploma or GED required.
- 2+ years prior guest service experience required, preferably in a hospitality setting.
- Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled
Benefits
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
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