Pharmacy Technician
@ MedStar HealthPharmacy Technician
About the job
MedStar Georgetown University Hospital's Outpatient Pharmacy seeks a full-time Pharmacy Technician to support prescription processing, customer service, and inventory. Committed to compassionate care, they ensure high-quality patient interactions and pharmacy operations in a dynamic setting.
Requirements
- 6 months pharmacy technician experience
- High School Diploma or GED
- Certified by PTCB or ExCPT
- Pharmacy technician licensure
- Ability to handle transactions and data entry
Qualifications
- Strong customer service skills
- Attention to detail
- Ability to multitask
- Good communication skills
- Team player
Full job description
The Outpatient Pharmacy team at MedStar Georgetown University Hospital is hiring a Full Time Pharmacy Technician. This is a 40 hour per week position. The Pharmacy has hours of operation from 8:00 AM - 7:00 PM.
The Pharmacy Technician assists pharmacist(s) in all areas of pharmacy operations including prescription preparation, sales transactions, customer service, and purchasing and inventory maintenance. MedStar Pharmacy is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards.
Primary Duties and Responsibilities
- Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork labels monographs and bags; uses appropriate stamps and notes; and retrieves stock from the shelf.
- Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
- Prepares prescriptions for dispensing: counts and verifies medication labels and vials appropriately and prioritizes waiters.
- Processes cash, check, credit card and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
- Processes refills and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and follows up on problem prescriptions.
- Receives checks and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
Minimal Qualifications
Education
- High School Diploma or GED required
Experience
- 6 months pharmacy technician experience in a retail setting or equivalent training required
Licenses and Certifications
- Must have successfully completed the pharmacy technician certification through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) within 180 Days required or
- the ExCPT (Exam for the Certification of Pharmacy Technicians) within 180 Days required and
- Pharmacy technician licensure or registration as required by the state where the pharmacy is located required upon hire
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