Morning Belle Manager - Grand Rapids, MI

@ OCM Development, LLC
OCM Development, LLCocmdevelopment,llc.com

Morning Belle Manager - Grand Rapids, MI

Grand Rapids, MI
Posted 1 week ago

About the job

The role supports restaurant management, overseeing daily operations, team development, and guest experience. Focused on growth, it involves leadership, training, and maintaining high standards in a dynamic environment. Opportunities for advancement are available.

Requirements

  • 1-2 years management experience
  • ServSafe and Alcohol certified
  • Strong leadership skills

Qualifications

  • High School Diploma or GED
  • Management experience in casual dining
  • Knowledge of restaurant operations

Full job description

The Manager, under the guidance of the General Manager, is tasked with overseeing both Front and Back of House operations to ensure a high-performing, guest-focused restaurant. This role involves managing daily activities, developing team members, and stepping into any position as required. Created as a growth opportunity, this position trains high-potential teammates for future General Manager roles. When the General Manager is not in the restaurant, the Manager is the senior leader on duty.

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Essential Duties: 

 

  • Partner with the GM to maintain a healthy P&L through sales growth and cost control. 

  • Direct daily operations in both Front and Back of House, including assigning tasks, managing opening/closing procedures, and overseeing deliveries. 

  • Work in various roles throughout the restaurant to support team needs and ensure smooth service. 

  • Write food and supply orders, conduct full inventory, create labor schedules, process invoices, and manage payroll edits. 

  • Act as Host when needed, delivering a best-in-class guest experience. 

  • Interview, hire, and onboard hourly team members. 

  • Foster a culture rooted in Meritage Values, emphasizing personal and professional development. 

  • Ensure exceptional guest experiences by resolving issues promptly, maintaining food quality, and upholding cleanliness standards. 

  • Prepare the restaurant for opening and closing using established checklists and procedures. 

  • Train team members in both operational and soft skills using standardized training programs. 

  • Responsible for formal and informal performance management. 

  • Develop leadership skills by working closely with the GM and mentoring future leaders. 

  • Perform other duties as assigned. 

 

Working Conditions: 

 

Work is performed in a fast-paced restaurant environment, requiring frequent standing, walking, and multitasking in both hot kitchen and guest-facing areas. Flexibility in schedule, including nights, weekends, and holidays, is required. 

Experience:  

Required:  

  • High School Diploma or GED. 

  • 1–2 years of management experience in a casual dining restaurant. 

  • ServSafe and Alcohol certified 

Preferred:  

  • Bachelor’s Degree 

  • 3+ years of management experience in a casual dining setting. Experience managing both Front and Back of House operations. 

  • FOH and BOH restaurant management experience 

Knowledge and Abilities: 

  • Strong understanding of restaurant operations, including scheduling, inventory, and cost control. 

  • Ability to lead, motivate, and develop a diverse team. 

  • Knowledge of food safety and sanitation standards. 

  • Ability to resolve guest concerns with professionalism and empathy. 

  • Comfortable working in all restaurant roles as needed. 

 

Education:  

Bachelor’s Degree in Hospitality, Business, or related field. 

We are an Equal Opportunity Employer. Inclusion is at the heart of our business.

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