IT Support Technician
@ Acutec Precision AerospaceAcutec Precision Aerospaceacutecprecisionaerospace.com
IT Support Technician
Meadville, PA
Posted 4 days ago
About the job
A company seeking an IT Support Technician to troubleshoot, install, and maintain hardware/software, assist users, and support interdepartmental IT needs.
Requirements
- Problem-solving skills
- Presenting technical info
- Process improvement
- Software maintenance
- Basic networking skills
Qualifications
- High school diploma or GED
- 2+ years related experience
- Good communication skills
- Ability to troubleshoot hardware/software
- Knowledge of networking
Full job description
Summary:
Their duties include troubleshooting and diagnosing computer hardware and software issues, setting up computers and assisting employees and customers with IT-related problems.
Essential Duties and Responsibilities:
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Repairing or replacing damaged hardware.
- Installing and upgrading software to ensure security at the user level.
- Performing tests and evaluations of new software and hardware.
- Providing support to users and being the first point of contact for issues.
- Establishing good relationships with all departments and colleagues.
- Managing technical documentation.
Requirements
Education & Experience Requirements:
High school diploma or general education degree (GED), and at least two years related experience and training; or equivalent combination of education and experience.
Required Knowledge and Skills:
- Problem Solving
- Presenting Technical Information
- Process Improvement
- Software Maintenance
- Software testing
- Basic Networking Skills
- Cable Termination
- Vendor relationships
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