Front Desk Supervisor

@ White Lodging Services Corporation
White Lodging Services Corporationwhitelodgingservicescorporation.com

Front Desk Supervisor

Louisville, KY
Posted 4 months ago

This job is still taking applications, but it's been up a while.

About the job

White Lodging develops and operates premium hotels, bars, and restaurants. As Front Desk Supervisor, you'll ensure guest satisfaction and support team operations.

Requirements

  • Outgoing personality
  • Positive attitude
  • Adaptability
  • Hospitality experience preferred

Qualifications

  • Excellent communication skills
  • Customer service oriented

Full job description

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the Front Desk team's daily operations.

What You’ll Do

  • Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
  • Run the "perfect shift" by ensuring all checklist items are complete and standards are upheld.
  • Supervise Front Desk staff and ensure adherence to brand standards.
  • Oversee the department in the Department Manager's absence.
  • Perform hourly tasks and operate equipment as needed while assisting with new associate training and cross-training.
  • Handle additional responsibilities as assigned to maintain smooth operations.

What You’ll Bring

  • An outgoing personality and positive attitude.
  • Adaptability and the ability to work in a fast-paced environment.
  • Hospitality experience preferred but not required.

What You Can Look Forward To

  • Medical, Dental, and Vision insurance (starting Day 1)
  • Life Insurance and Disability Insurance
  • Paid Parental Leave
  • DailyPay option
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. #KY250

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