Teller / Customer Service Representative - West Fargo - Full-Time

@ Gate City Bank
Gate City Bankgatecitybank.com

Teller / Customer Service Representative - West Fargo - Full-Time

Fargo, ND
Posted 1 week ago

About the job

Gate City Bank is dedicated to community service, providing personal banking solutions. The role focuses on delivering exceptional customer experiences, supporting daily banking needs, and building relationships in West Fargo.

Requirements

  • Customer service experience
  • Cash handling skills
  • Attention to detail
  • Positive attitude

Qualifications

  • High school diploma or equivalent
  • 1-2 years retail or service experience
  • Team player
  • Strong communication skills

Full job description

Location

West Fargo

Job Description:

Build Your Career at Gate City Bank

 

Location: West Fargo

Work Location Type: In-Office, Full-Time
Schedule:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Rotating Saturdays: 8:45AM - 12:15PM

Pay: $17.75-$18.75 per hour

Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our West Fargo Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!

 

How You’ll Make an Impact:

·       Assist customers with routine banking transactions while providing a welcoming, professional experience.

·       Support customers in opening new accounts and understanding products that fit their financial needs.

·       Maintain balanced cash drawers and follow all cash-handling expectations.

·       Adhere to Bank policies, security guidelines, and customer service standards.

 

What We’re Looking For:

·       High school diploma or equivalent.

·       1-2 years of experience in customer service, retail, cash handling, or sales preferred.

·       Strong attention to detail and accuracy.

·       Positive attitude and genuine desire to help others.

 

Compensation & Perks:

  • Pay Range: $17.75-$18.75
  • Saturday Incentive: Extra $5 for any Saturday worked!
  • Consistent Hours: Guaranteed 40 per week scheduled for the hours of 9:00 AM until 6:00 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays!
  • Advancement Opportunities:
  • Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.

 

 

At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members.

EOE/including Disability/Vets

Member FDIC

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