Account Director

Your Role: 

The Account Director role is a key leadership role at McCann New York. You partner with your VP/SVP to run your account’s Business Leadership team and steward our Client relationships with excellence. You work cross-functionally to shape fully integrated work, manage scope and drive growth for our business and for our Clients. 

Ultimately, you work closely with other disciplines to ensure McCann New York is delivering and exceeding Client expectations while also playing a critical role driving innovation in how our agency works for our people, our work, our Clients, and our business. You are a trusted advisor to your Clients and teams, someone who can consistently elevate strategic thinking, drive creative ambition, and own the Client’s business problems.   

What You Do: 

• Lead the brand to achieve its business objectives, shaping agency work against business priorities paired with creative ambition. 

• Use insights and strategy to propel creative ideas which feel fresh, original and entirely unique. 

• Leverage your strong creative judgement to shape the work, and use your business acumen to position the work to its best advantage. 

• Develop and deepen strong Client relationships across the organization with a focus on supporting their vision. 

• Lead IAT teams within and outside of IPG to deliver truly integrated Client solutions. 

• Hone the strategic thinking around a brand as they evolve, given emerging technologies and platforms.  

• Conduct weekly 1:1s with your assigned direct reports to discuss overall performance, wellbeing, and to provide ongoing feedback, and monitor capacity to ensure their successful progression within McCann. 

• Mentor and coach team members, advocating for their growth and development. 

• Lead integrated internal team, day-to-day workstreams, and large-scale productions. 

What We Expect From You/Common Expectations Associated with Role: 

• Business knowledge: you understand just as much about the business as your Client counterparts and regularly bring them insights or perspectives they didn’t anticipate. 

• Impact: your contributions to internal and Client meetings are strategic, collaborative and valued; they make an impact on the work. 

• Partnership: you actively listen and are a trusted partner to your Agency and Client counterparts. 

• Team health: your team feels valued, clear on their roles and know they’re growing under your leadership. 

• Creative output: consistently impactful creative work. 

• Strategic output: inspiring to Creatives and Clients alike, charting a course for today and tomorrow. 

• Client experience & perception: ensuring our Clients see us as delivering meaningful work across channels and platforms that changes their business. 

What You Bring:  

• Passion for the industry, category and creative work.  

• Experience coordinating or leading digital solutions across projects—such as web development, overall UX, CRM platforms, martech strategy or implementations, or analytics.

• Demonstrated client and team leadership ability, as evidenced by excellent track record of success with major clients and agency teams.  

• Ability to be resourceful, proactive and willing to do what it takes to get the job done. 

• Understanding of how to build a team, get the most out of talent and keep people motivated. 

• Know how to nurture and protect big ideas. 

• Bachelor’s degree in a relevant area or equivalent.  

• 6+ years of agency experience in advertising or related disciplines (i.e. advertising agencies, brand consultancies, digital firms, client-side etc.), including 3+ years supervisory experience. 

At McCann New York, each team member plays a significant role in our success. We recognize that our team members' contributions may extend beyond this job description. The job description is designed to outline primary responsibilities, qualifications, and role scope. It does not restrict team members or the organization to only those specified duties.  

Location:  

McCann New York team members must reside in or be willing to relocate to the New York Tristate area unless otherwise agreed upon by their manager and McCann New York’s Human Resources team. McCann New York is a hybrid workplace with three days in-office per week.