Chief MSP Officer
@ WatchGuard Technologies, Inc.Chief MSP Officer
This job is still taking applications, but it's been up a while.
About the job
WatchGuard, with 30 years in cybersecurity, aims to deepen MSP community engagement, foster growth, and lead market. The Chief MSP Officer builds the ecosystem, drives partner recruitment, and shapes brand perception through community and enablement efforts.
Requirements
- Experience building business units
- Strong MSP industry knowledge
- Proven community-building skills
- Leadership in marketing or sales
- Ability to command diverse audiences
Qualifications
- Proven track record in tech or security
- Strong communication skills
- Leadership experience
- Market segment expertise
- Strategic thinking skills
Full job description
The Opportunity
WatchGuard has spent 30 years building one of the most trusted names in cybersecurity. The MSP community has always been central to that, and as that community has grown and evolved, so has our commitment to understanding it, serving it, and delivering security through it. This role exists to deepen that commitment in a meaningful way, building the ecosystem, the enablement, the community relationships, and the gravitational pull that turns a strong foundation into category leadership in the MSP market. We are looking for someone who has built something like that before and wants to do it again, with the backing, the mandate, and the room to build it right.
The Role
The Chief MSP Officer will architect WatchGuard's MSP growth engine, a commercial, community-driven function built to shift brand perception, accelerate partner recruitment, and generate measurable revenue in the MSP segment.
This is a build with a clear arc. Year one is presence and momentum, getting into the right rooms and conversations, which immediately bolsters partner recruitment. Year two introduces owned infrastructure, revenue-generating communities and enablement resources that convert momentum into pipeline. Year three is the flywheel, a self-reinforcing engine where brand, community, and enablement drive each other.
Who You Are
You've run something real, a business unit, a market segment, a community that generated commercial outcomes. You can command a room of skeptical MSP operators and hold your own at an exec table. You've been close enough to the market to know what's broken and frustrated enough by the gap between insight and action that you're ready to be on the side of the table that actually decides. You want to build something you can point to.
What You'll Build
- An external presence at the events, peer groups, and industry stages where MSPs make decisions, representing WatchGuard with consistency and credibility
- Early partner recruitment impact driven by relationships and reputation before the owned infrastructure even exists
- Revenue-generating MSP communities and enablement platforms, designed and owned by WatchGuard, launched in year two
- Internal advocacy that carries real MSP signal into product, packaging, and GTM decisions, and actually moves them
What Success Looks Like
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