Receptionist (part-time)

@ SD4 California Cemetery and Funeral Services, LLC
SD4 California Cemetery and Funeral Services, LLCsd4californiacemeteryandfuneralservices,llc.com

Receptionist (part-time)

Santa Ana, CA
Posted 6 days ago

About the job

Allows associates to celebrate lives, with a focus on welcoming guests, managing calls, and maintaining a professional environment in a supportive role.

Requirements

  • Six months office or receptionist experience
  • Proficient in MS Office
  • Good communication skills
  • Ability to work weekends

Qualifications

  • High School Diploma or equivalent
  • Professional interpersonal skills
  • Confident speaking voice
  • Ability to handle sensitive situations

Full job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

  • Greets guests and visitors, offering assistance when entering the building
  • Notifies staff members when appointments arrive and escorts guests to appropriate room
  • Answers routine questions associated with services, products, location directions, etc.
  • Immediately notifies and involves management with customer service and security issues
  • Receives deceased belongings from family and follows chain of custody procedures 
  • Answers, screens, and routes incoming calls to appropriate staff members 
  • Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.  May make coffee. 
  • Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
  • Receives incoming mail and packages 
  • Maintains organized and current electronic and paper files and records, such as deeds and trust files
  • May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

  • High School Diploma or equivalent

Experience

  • Six months general office, receptionist, or administrative support experience preferred
  • Proficient at operating telephones, fax, copier 

Knowledge, Skills and Abilities

  • Working knowledge of MS Office Suite
  • Clear and professional speaking voice and tone
  • Professional interpersonal skills to handle sensitive and confidential situations
  • Position continually requires demonstrated poise, tact and diplomacy
  • Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation:

Salary: $17.50/hr. - $19.50/Hr

 

Benefits:

Part-time associates working an average 20 hours a week may be eligible for 401(k). 

Postal Code: 92705

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Santa Ana
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