Medical Secretary

@ BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group
BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Groupbhmglifespanphysiciangroup,inc.,d/b/abrownhealthmedicalgroup.com

Medical Secretary

Brown, MI
Posted 2 weeks ago

About the job

Brown University Health offers patient-centered care. The Medical Secretary role focuses on administrative tasks, patient interaction, and supporting healthcare providers in a primary care setting.

Requirements

  • Basic computer skills
  • Knowledge of medical terminology
  • Excellent communication skills
  • Organized and detail-oriented
  • Experience in medical office

Qualifications

  • High school diploma
  • Six months medical office experience
  • Strong customer service skills
  • Sensitivity to patient needs

Full job description

SUMMARY:

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

Instill Trust and Value Differences
Patient and Community Focus and Collaborate

RESPONSIBILITIES:

Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients
Collects patient balances, copays, and credit cards at time of service
Reviews lists of patients who need appointments and calls to schedule when due
Verifies demographics and insurance carrier information for every patient
Assists patients with Kiosk sign in
Complies with OSHA and DOH standards
Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations
Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information
Provides superior customer service and outstanding patient care
Attends meetings/workshops as they relate to current position and office workflows
Performs other miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS:

BASIC KNOWLEDGE:

High school diploma required. Basic computer skills and knowledge of medical terminology required. Must be very organized. Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.

EXPERIENCE:

Six months' experience in a medical office.

Pay Range:

$18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903

Work Type:

M-F 8:00am-4:30pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

No
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