Program Manager – L2C / Lead-To-Cash Transformation

EPMA is seeking an experienced Senior Program Manager to lead a strategic, multi-year Lead-to-Cash transformation program for an enterprise client.

This role will orchestrate multiple business and technology workstreams, establish strong program governance, manage executive stakeholders, and drive transformational outcomes across customer-facing and operational capabilities.

Title: Program Manager – L2C / Lead-To-Cash Transformation

Location: Houston, TX

Duration: Long Term Contract

Industry: Power & Utilities

W2 Only. No C2C / No Visa Sponsorship

Responsibilities:

• Lead planning, governance, coordination, and delivery of a complex enterprise transformation program
• Manage multiple concurrent business and technology workstreams, dependencies, milestones, resources, and risks
• Coordinate transformation initiatives spanning sales, customer onboarding, contracting, pricing, billing, customer care, and renewals
• Establish and lead executive steering committees, governance forums, and program status reviews
• Maintain integrated program plans, roadmaps, RAID logs, executive dashboards, financial tracking, and portfolio reporting
• Drive accountability and decision-making across business, technology, operations, change management, and external vendors
• Coordinate design, testing, release management, deployment, and stabilization activities
• Support business-process modernization, automation, and AI-enabled transformation opportunities

Experience Required:

• 8+ years of progressive program management experience leading large-scale enterprise initiatives
• Proven experience managing complex programs with multiple concurrent workstreams and dependencies
• Strong background leading business and technology transformation in highly matrixed organizations
• Demonstrated experience working with executive sponsors and leading steering committees/governance forums
• Strong expertise in budgeting, forecasting, RAID management, dependency management, and portfolio oversight
• Excellent executive communication, facilitation, presentation, and stakeholder-management skills

Preferred:

• Lead-to-Cash, Order-to-Cash, Quote-to-Cash, Revenue Operations, or Customer Experience transformation experience
• Digital modernization and business-process transformation experience
• Energy, utilities, retail energy, or other customer-focused industry experience
• Exposure to AI-enabled transformation and automation
• Agile, hybrid, and traditional program delivery experience
• PMP, Agile, SAFe, or equivalent certification