Compliance Manager
Crypto.com
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Compliance Manager
@ Crypto.comCompliance Manager
This job is still taking applications, but it's been up a while.
About the job
Crypto.com, founded in 2016, has over 150 million users and aims for cryptocurrency in every wallet. The Compliance Manager role focuses on BSA/AML, policy, audits, and regulatory support, fostering innovation and growth.
Requirements
- 3+ years compliance experience
- Knowledge of BSA/AML requirements
- Experience with consumer compliance
- Supporting audits and remediation
- Detail-oriented, multitasking skills
Qualifications
- Financial services or fintech background
- Experience with Reg E and UDAAP
- Understanding banking regulators
- Ability to operate in ambiguity
Full job description
About the Role
Crypto.com is looking for a Compliance Manager to support our U.S. exchange operations. This is a high-ownership, hands-on role built for someone who thrives in fast-moving environments and knows how to operate without constant direction. You'll work closely with our compliance team across a broad scope of responsibilities — from BSA/AML program support and audit coordination to consumer compliance, policy maintenance, and regulatory remediation — and you'll be expected to bring structure, judgment, and initiative to everything you do.
Responsibilities
- Support and maintain the Crypto.com Compliance Program to include: Bank Secrecy Act/Anti-Money Laundering (BSA/AML), policy development, procedure maintenance, and ongoing monitoring
- Support audits and reviews of the AML compliance program; engage with internal stakeholders to facilitate issue resolution
- Assist in the development and management of project plans for regulatory remediation efforts, including scope, timelines, resources, and deliverables
- Coordinate with internal teams and external consultants to facilitate remediation efforts and communicate progress to relevant stakeholders
- Prepare materials for working groups, committees, project dashboards, and executive presentations
- Ensure clear and timely customer communication during the RFI process
- Conduct due diligence reviews and ad hoc compliance assessments as needed
- Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP
- Own and maintain compliance policies and procedures, keeping them current with regulatory changes and business developments
- Identify procedural opportunities and help drive process improvements across the compliance function
- Perform ad hoc special projects as required
- Work with regulators and help facilitate regulatory relationships as needed
Requirements
- 3+ years of compliance experience in a financial services, fintech, or banking environment
- Working knowledge of BSA/AML requirements and the Bank Secrecy Act framework
- Direct experience with consumer compliance regulations, including Reg E and UDAAP
- Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
- Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
- Experience preparing materials for working groups, committees, or regulatory submissions
- Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving
- Fintech or crypto industry background preferred
- Consumer compliance experience (Reg E, prepaid/credit card) is a strong plus
- Familiarity with banking regulators and examination processes is a plus
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