Professional Staff Nurse, OP

UPMC Neurosciences Institute – Neurology West 2005 Technology Parkway, Suite 400, Mechanicsburg, PA 17050

UPMC Neurosciences Institute is seeking a compassionate, patient-focused Professional Staff Nurse, Outpatient RN to join our growing Neurology West team in Mechanicsburg. This position offers a unique opportunity to work in a fast-paced specialty practice while providing exceptional care and education to patients with neurological conditions.

The ideal candidate will be a collaborative team member who enjoys patient education, clinical coordination, and developing specialized skills within neurology. This role supports a high-volume practice and works closely with providers, clinical staff, and patients to ensure the delivery of outstanding care.

Schedule

• Monday through Friday
• 8:00 AM to 4:30 PM
• May leave at 4:00 PM on Fridays if additional hours were worked throughout the week
• No holidays
• No weekends
• Travel required to other practice locations based on staffing and operational needs
• May assist other practices as needed
• Potential for one work-from-home day following successful completion of training, based on patient volume, staffing, and departmental needs

• Actively participates in department- or practice-specific quality improvement initiatives. Identifies opportunities for quality improvement and collaborates with colleagues and leadership to implement enhancements. Takes personal responsibility for improving patient satisfaction and the overall quality of care and service. Utilizes research and evidence-based practice to support improvements in clinical care by identifying research topics, articles, and best practices related to the clinical specialty or areas of interest.
• Demonstrates the ability to establish and maintain positive, caring relationships with executives, managers, physicians, advanced practice providers, ancillary and support staff, other departments, and patients and families. Works effectively within a complex environment, managing multiple priorities and specialized equipment. Exercises sound clinical judgment and strong critical thinking, analytical, and problem-solving skills related to patient care. Utilizes critical thinking skills to guide and support others in applying the nursing process. Maintains the mobility, visual acuity, manual dexterity, and physical stamina required for frequent walking, standing, lifting, and patient positioning.
• Demonstrates knowledge of adult learning principles, and when applicable, pediatric teaching principles, and applies them in educating patients, families, students, and new staff. Provides comprehensive and appropriate education to patients and families to effectively guide them through their care both in the office setting and through phone or written communication. Supports the development of students, new staff members, and colleagues. Fosters an environment of open dialogue, inquiry, and continuous learning by seeking feedback and incorporating it into practice improvement.
• Formulates patient-centered goals and plans of care that recognize the patient as a partner and address individual needs holistically. Triages patient situations and coordinates care with physicians and other healthcare team members. Assists physicians with all aspects of patient care, including assessment, evaluation, and education. Demonstrates critical thinking in identifying clinical, social, safety, psychological, and spiritual needs throughout the episode of care. Communicates effectively and clearly articulates patient conditions to other care providers while making recommendations for changes in patient care and office practices. Maintains comprehensive documentation that promotes communication and continuity among caregivers. Incorporates national professional organization standards, business unit goals, and health system initiatives to improve patient safety, quality, and satisfaction. Creates a caring, compassionate, and patient-focused experience by building strong relationships with patients, families, and colleagues.
• Demonstrates accountability for professional development that enhances the quality of professional practice and patient care. Actively participates in practice-based shared governance, goal setting, and change initiatives that improve the patient care experience and practice environment. Serves as a highly engaged and collaborative member of the care team, readily assisting colleagues and supporting team goals. Participates in initiatives that improve patient outcomes and strengthen the professional practice environment. Embraces change and demonstrates flexibility throughout the change process.
• Develops and maintains productive working relationships both internally and externally by demonstrating accountability, enthusiasm, motivation, and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and promotes respectful, healthy workplace relationships. Maintains an appropriate balance between professional and personal responsibilities. Models safe work habits, effective time management, and a healthy lifestyle. Communicates any identified workplace safety concerns to peers and leadership in a timely manner.