Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Location: Mercy Phys. Plaza

Shift: Full-Time; Monday - Friday

Hours: 8:00a - 5:00p

Minimum Qualifications

Education:

• High school diploma or equivalent.

• New hire must attend MA Clinic Academy training.

• Must have completed all MA Competencies

Certification:

• Must actively maintain MA certification.

• Caregivers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.

• Caregivers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.

Preferred Qualifications

• Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

• Education: Graduate from an accredited Medical Assistant program

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.