Scheduler
@ MV TransportationScheduler
This job is still taking applications, but it's been up a while.
About the job
MV Transportation is a transit service provider focusing on efficient scheduling and routing. The Scheduler role involves using Trapeze software to plan trips, analyze schedules, and improve service reliability, supporting customer satisfaction and operational excellence.
Requirements
- 1+ year Trapeze scheduling experience
- Knowledge of local area
- Ability to work independently
- Multi-task and prioritize
- Basic computer skills
Qualifications
- High School diploma or equivalent
- Excellent customer service skills
Full job description
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Responsibilities:MV Transportation is seeking a Scheduler, who is a valued member of the team and is responsible for optimizing service requests so that trips are routed in a way that maximizes on-time performance and meets customer expectations. This position must be proficient in the Trapeze software and its best use practices. He/she creates initial routes in Trapeze and then makes manual adjustments for improved performance.
Job Responsibilities:
- Research and analyze scheduled trip requests using the Trapeze Scheduling software.
- Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination.
- Analyze batched trip to ensure they are optimized to on the assigned route.
- Research and correct schedule violations breach of on-board violations, incorrect vehicle capacities, and trips that requested outside of the defined service area.
- Ensure that at the end of the scheduling process, OTP goals are reached, and route schedules are adequate to allow for timely performance.
- Perform various dispatching duties as assigned.
- Perform various payroll duties as assigned.
Talent Requirements:
- Minimum of one (1) year experience using Trapeze in a scheduling environment.
- Excellent knowledge of the surrounding area.
- Ability to work independently.
- Ability to multi-task and prioritize work assignments.
- Basic computer skills and ability operate Microsoft Office programming.
- Ability to communicate effectively and working coordination with other departments is critical.
- High School diploma or equivalent.
- Must have excellent customer services skills.
Starting pay rate: $33.45/hour
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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