Office Coordinator / Sales Assistant

@ Tom James Company
Tom James Companytomjamescompany.com

Office Coordinator / Sales Assistant

Posted 1 month ago

This job is still taking applications, but it's been up a while.

About the job

Tom James Company is a global leader in fashion. The office role supports sales, order entry, shipping, alterations, and client service, contributing to our success.

Requirements

  • Experience using social media platforms
  • Strong computer skills
  • Ability to multi-task efficiently
  • Strong organizational skills
  • Ability to lift 30 lbs

Qualifications

  • Valid driver’s license
  • Proficiency with Microsoft Office
  • Ability to prioritize tasks
  • Fast-paced environment adaptability

Full job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Madison, WI office. Our position is for 40 hours per week at $20.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

RESPONSIBILITIES

Order Entry

  • Entering Order Tickets, Customer Order Forms, and customer payments daily 
    • Receiving & Shipping

  • Unpacking received shipments daily 
  • Prepping and steaming garments for delivery and placing on Sales Professional's rack
  • Processing returns, remakes and alterations
  • Preparing clothing for delivery by Sales Professional
  • Picking up and delivering client items as needed
    • Alterations 

  • Entering alteration instructions into the proprietary system
  • Delivering/picking up garments to/from outside contractor tailors 
  • Preparing alteration report for corporate office
    • Telephones/E-Mail/Mail

  • Answering incoming phone calls and relaying messages to appropriate Sales Professional
  • Checking store e-mail daily and forwarding information to the relevant person(s) 
  • Making bank deposits and running errands
  • Making follow-up calls to factories, customers, and corporate office
  • Performing other duties as assigned

    • REQUIRED KNOWLEDGE, SKILLS & ABILITIES

    • Experience using social media platforms for marketing and research purposes
    • Strong computer skills, including proficiency with Microsoft Office and Google Docs
    • Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
    • Strong organizational skills
    • Ability to bend and lift 30 lbs.
    • Valid driver’s license required
    Show full description

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