DMIS Site Manager
@ WNCWNCwnc.com
DMIS Site Manager
Posted 6 days ago
About the job
A leading wireless broadband company seeks an IT Site Manager in Texas to oversee daily IT operations, infrastructure, and support for manufacturing systems, ensuring uptime, security, and effective team management.
Requirements
- 5+ years IT/MIS management experience
- Experience supporting manufacturing IT systems
- Strong communication skills
- Vendors and support management
- Support for ERP/MES/WMS/QMS systems
Qualifications
- Bachelor's in Information Engineering
- Experience in IT service management
- Experience in manufacturing environment
- Knowledge of ITIL/ITSM
Full job description
We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.
Job Description
Roles and Responsibilities
- Take overall responsibility for daily IT operations and service availability at the manufacturing site.
- Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
- Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
- Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
- Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems
- Implement and enforce corporate IT security policies and standards at the manufacturing site
- Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.
Skills and Qualifications:
- Proven experience in IT infrastructure, network, endpoint, system/application support, and IT service management.
- Experience supporting manufacturing operations and production-critical IT systems is highly preferred.
- Familiarity with ERP/MES/WMS/QMS or other manufacturing applications is an advantage.
- Experience in IT service management, including Incident Management, Problem Management, Change Management, and Service Request Management.
- Experience managing IT vendors, service providers, and outsourced support.
- 6.Strong communication and coordination skills, with the ability to work effectively with both technical and non-technical users.
- 7. 5+ years of experience in IT/MIS manager/operation, preferably within a manufacturing or factory environment
Primary Working Location:
- Texas, United States
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