Sales Consultant | Genesis of Kansas City

Genesis of Kansas City is looking for motivated, relationship-driven Customer Specialists to join our Sales Team!

At Genesis, selling a vehicle is about more than the transaction. It's about creating a premium, personalized experience that builds trust, delivers exceptional service, and creates lasting customer relationships.

As a Customer Specialist, you'll guide customers through every step of their vehicle-buying journey, helping them discover the right vehicle while delivering the professionalism, knowledge, and hospitality expected of a luxury automotive brand.

Whether you're an experienced sales professional or someone with a passion for people and exceptional customer service, we want to meet you! With comprehensive paid training, ongoing development, and opportunities for advancement, we'll give you the tools to build a successful career.

Compensation:

• Base salary + uncapped commission
• Average earnings: $75,000 - $120,000 a year
• Top performers exceed $150K annually!

What You'll Do

Deliver an Exceptional Customer Experience

• Welcome customers with professionalism, enthusiasm, and a genuine commitment to understanding their needs.

• Build meaningful relationships by listening, asking thoughtful questions, and delivering a personalized vehicle-buying experience.

• Guide customers through the entire sales process, from initial introduction and vehicle selection through purchase and delivery.

• Conduct engaging vehicle demonstrations and test drives, confidently showcasing Genesis technology, performance, safety, and luxury features.

• Educate customers on available financing options, vehicle protection products, and ownership benefits to help them make informed decisions.

• Create a memorable vehicle delivery experience that reflects the Genesis brand and Walser's commitment to customer satisfaction.

Build Relationships & Drive Sales Success

• Develop and maintain long-term customer relationships through consistent communication and thoughtful follow-up.

• Utilize dealership CRM technology to manage customer interactions, appointments, and sales opportunities.

• Maintain strong product knowledge of Genesis vehicles, features, technology, and available inventory.

• Work toward established sales, customer satisfaction, and performance objectives.

• Identify opportunities to introduce customers to additional products and services that support their ownership experience.

• Collaborate with Sales Managers and fellow team members to deliver a seamless and efficient customer experience.

Represent the Genesis Brand & Walser Culture

• Serve as a knowledgeable and professional ambassador for Genesis of Kansas City.

• Maintain a polished, professional presence that reflects the expectations of a luxury automotive environment.

• Participate in ongoing product training, sales development, and dealership initiatives.

• Support a positive, collaborative team environment focused on delivering results and exceptional service.

• Follow established dealership processes, safety standards, and company policies.

• Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded.

What You Bring

• A passion for delivering outstanding customer service and building lasting relationships.

• Previous experience in sales, hospitality, luxury retail, customer service, or automotive sales is preferred but not required.

• Strong interpersonal skills with the ability to connect with customers from a variety of backgrounds.

• Excellent listening, communication, and problem-solving skills.

• A professional, polished demeanor with a customer-first mindset.

• Confidence using technology and the ability to learn new systems, products, and processes.

• A self-motivated, goal-oriented attitude with a desire to grow and succeed.

• Strong organizational skills and the ability to manage multiple customer relationships and priorities.

• A collaborative, team-first approach and willingness to support others.

• Ability to successfully complete Walser's sales training program.

• Must be at least 18 years of age.

• Valid driver's license with an acceptable driving record required.

No previous automotive sales experience? No problem! We value individuals who bring a strong work ethic, a willingness to learn, and a genuine passion for helping people.

What's In It For You?

• Paid Time Off (PTO): Take time to relax, spend with family, or enjoy personal time away.

• Career Growth & Advancement: We promote from within and provide career paths, mentorship, and opportunities to grow your career.

• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for eligible fertility treatments and adoption expenses.

• Comprehensive Health Benefits: Medical, dental, and vision coverage, plus access to HSA and FSA plans, Blue Cross Blue Shield medical coverage, and additional wellness benefits.

• Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.

• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.

• Employee Discounts: Enjoy exclusive employee discounts across products and services.

• Employee Resource Groups: Connect, learn, and grow with our Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.

• Community Involvement: Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.

• Employee Assistance Program (EAP): Access support for personal and professional challenges.

• Employee Referral Program: Earn bonuses for referring talented candidates.

Ready to Build a Career That Goes Beyond Sales?

Exceptional vehicles. Meaningful relationships. Unlimited opportunity to grow.

At Genesis of Kansas City, you'll have the opportunity to represent a premium automotive brand while being part of a company that invests in your success. Bring your ambition, your personality, and your passion for people. We'll provide the training, support, and opportunity to help you thrive.

Apply today and start your journey with Genesis of Kansas City!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.