Assistant Store Manager
Smart Foodservice Stores LLC · Federal Way, WA
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Assistant Store Manager
@ Smart Foodservice Stores LLCAssistant Store Manager
About the job
US Foods is a leading foodservice distributor. The Assistant Store Manager oversees store departments, team development, inventory, and operations, promoting customer satisfaction and profitability in a retail setting.
Requirements
- Retail grocery management experience
- Team leadership skills
- Inventory control knowledge
- Merchandising principles
- Strong communication skills
Qualifications
- High school diploma or equivalent
- 3-5 years leadership in retail
- Experience with inventory systems
- Ability to lift 50 pounds
- Flexibility to work weekends/holidays
Full job description
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE
Join Our Community of Food People!
The Assistant Store Manager - Center Store is responsible for the strategic direction, leadership, and performance of the Center Store departments within the retail location. This role ensures operational excellence, effective inventory and merchandising execution, team development, and alignment with company standards and goals. The ASM - Center Store works closely with the Store Manager to deliver a seamless customer experience, drive department profitability, and foster a high-performance culture across all Center Store categories.We Help You Make It!
Schedule: Full-Time with Benefits Starting Day 1
30-40 Hours Weekly
Open/Closing Store Availability Needed
Holidays and Weekends Required
Frequent lifting between 40-80 pounds.
Pay Starting at: $25.41
Experience may be considered for pay rate options.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead and manage all Center Store departments-including dry grocery, baking, snacks, canned goods, beverages, and non-perishables- to ensure excellence in execution, consistency, and customer satisfaction.
Ensure accurate and timely execution of planograms, promotional displays, resets, and seasonal merchandising strategies in accordance with corporate directives and store-level priorities.
Oversee inventory accuracy and in-stock position across Center Store departments. Lead and manage the Relex ordering process to maintain product availability and minimize shrink.
Ensure the delivery of exceptional customer service by modeling best practices, addressing customer concerns, and promoting a customer-first mindset throughout the department.
Ensure timely completion of daily and weekly operational routines, including price changes, promotional resets, and signage updates. Complete assigned CMS (Corporate Management System) tasks accurately and on schedule.
Analyze department sales trends, margins, and labor utilization to identify opportunities and implement strategies to drive revenue and improve profitability.
Ensure adherence to all company policies, safety regulations, and operational standards. Enforce food safety, sanitation, and workplace safety procedures across Center Store operations.
Partner with peers across perishable, front-end, and store support areas to support overall store performance, guest satisfaction, and team cohesion.
Monitor department performance against sales targets, margin goals, and shrink KPIs. Take corrective actions and implement strategies to improve performance.
Serve as the acting Store Manager when needed, assuming full operational responsibility for the store and all departments.
Supervise, mentor, and develop Center Store Leads and department associates, setting clear expectations, and fostering a culture of accountability, teamwork, and continuous improvement.
SUPERVISION:
None
RELATIONSHIPS
Internal: Interact with all levels of associates within the CHEF’STORE.
External: The incumbent is required to interact with customers and other service and product providers.
WORK ENVIRONMENT
Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface, however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers, stand, and walk for extended periods. Must be able to lift up to 50 pounds. Frequent bending, lifting, and reaching. Capable of using handheld scanners, scales, and POS systems.
MINIMUM QUALIFICATIONS
3–5 years of progressive leadership experience in retail grocery operations, with a strong background in Center Store or grocery management.
Demonstrated success in team leadership, associate development, and driving operational excellence.
Strong knowledge of merchandising principles, inventory control, and planogram execution.
Experience with ordering and inventory platforms (Relex or similar systems preferred).
Strong communication, problem-solving, and analytical skills.
Proven ability to manage multiple priorities and lead through change in a fast-paced environment.
Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.
Certifications/Training
N/A
Licenses
N/A
PREFERRED QUALIFICATIONS
Prior supervisory or lead experience in a Center Store or grocery department.
Experience managing multiple departments or a full-store operation in a grocery or large-format retail environment.
Familiarity with financial reporting, KPI tracking, and labor management systems.
Experience leading cross-functional teams and executing high-volume promotional resets.
Proficiency with Relex ordering and inventory management systems.
Experience in associate training, coaching, and development.
Familiarity with CMS (Corporate Management System) task completion and performance tracking.
Strong working knowledge of planogram management tools and merchandising software.
Strong problem-solving skills and ability to handle multiple priorities simultaneously.
EDUCATION
High school diploma or equivalent required; associate or bachelor’s degree preferred.
PHYSICAL QUALIFICATIONS
Must be able to perform the following physical activities for described length of time.
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO:
FREQUENCY:
STAND: CONTINUOUSLY
WALK: CONTINUOUSLY
DRIVE VEHICLE: NEVER
SIT: OCCASIONALLY
LIFT
1-10 lbs (Sedentary): CONTINUOUSLY
11-20 lbs (Light): CONTINUOUSLY
21-50 lbs (Medium): CONTINUOUSLY
51-100 lbs (Heavy): FREQUENTLY
Over 100 lbs (Very Heavy): OCCASIONALLY
CARRY
1-10 lbs (Sedentary): CONTINUOUSLY
11-20 lbs (Light): CONTINUOUSLY
21-50 lbs (Medium): CONTINUOUSLY
51-100 lbs (Heavy): FREQUENTLY
Over 100 lbs (Very Heavy): OCCASIONALLY
PUSH/PULL 1: FREQUENTLY
CLIMB/BALANCE 2: FREQUENTLY
STOOP/SQUAT: FREQUENTLY
KNEEL: OCCASIONALLY
BEND: FREQUENTLY
REACH ABOVE SHOULDER: FREQUENTLY
TWIST: FREQUENTLY
GRASP OBJECTS 3: CONTINUOUSLY
MANIPULATE OBJECTS 4: CONTINUOUSLY
MANUAL DEXTERITY 5: FREQUENTLY
1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
This role may also receive overtime compensation.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$27 - $41***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***