Observation Supervisor - Per Diem
@ 4100 Newton-Wellesley HospitalObservation Supervisor - Per Diem
About the job
Mass General Brigham is a nonprofit providing patient care, research, and education. This Observation Supervisor role involves managing a medical team, ensuring quality patient care, and overseeing work processes on-site at Newton-Wellesley Hospital.
Requirements
- Medical office/hospital experience
- Supervisory/Leadership skills
- Organizational skills
- Effective time management
- Ability to train staff
Qualifications
- High School Diploma or Equivalent
- 3-5 years medical experience
- 2-3 years supervisory experience
- Positive leadership traits
- Ability to problem-solve under pressure
Full job description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for maintaining and managing a cohesive medical team and facilitate good communication between patients, nursing staff and physicians. Does this position require Patient Care? YesEssential Functions: Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
-Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
-Accomplishes staff job results by coaching, counseling, and disciplining employees.
-Plans, monitors, and appraises job results.
-Implements and enforces systems, policies, and procedures.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Medical Office/Hospital/Managed Care Experience 3-5 years required and Supervisory/Leadership Experience 2-3 years preferred
Knowledge, Skills and Abilities
- A demonstrated ability to provide consistent quality patient care with a keen eye for detail, organizational skills and effective time management.
- Experience instructing clinical support employees on proper treatment procedures.
- A positive attitude and a propensity for leadership and team-building.
- Ability to problem-solve under pressure.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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