ServiceNow Administrator
@ MANTECHServiceNow Administrator
About the job
MANTECH provides technology solutions to government clients. The ServiceNow Administrator role involves managing on-premise ServiceNow, troubleshooting, configuring SAML SSO, and creating documentation for the USMC team in Quantico, VA.
Requirements
- ServiceNow administration experience
- Experience with databases
- Experience with Linux
- Security certification (DoD 8570 IAT II)
- Experience creating user/admin docs
Qualifications
- Bachelor's degree or 4 years experience
- Top Secret / SCI clearance
- Strong troubleshooting skills
- Ability to configure SAML SSO
- Excellent documentation skills
Full job description
MANTECH seeks a motivated, career and customer-oriented ServiceNow Administrator / Developer to join our team USMC Team in Quantico, VA.
Responsibilities include but are not limited to:
- Administer an on-premises version of ServiceNow, including activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document ServiceNow branding, customization, and translating user requirements into functionality
- Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
- Configure and troubleshoot SAML single sign-on for ServiceNow authentication and identity management
- Maintain KM tools such as, but not limited to, SharePoint, Dynamics CRM, ServiceNow, and local product creation/dissemination system
- STIG/POAM/Mitigation statements support with the Linux OS and Database
- Documentation to include quick reference/admin guides
Minimum Qualifications:
- Bachelor’s degree and at least 2 years of experience with ServiceNow administration, patching, and upgrades. An additional 2 years of experience may be substituted in lieu of degree.
- Certified to meet DoD 8570 IAT II requirements
- Experience with database administration
- Experience creating user and administrative documentation respective to ServiceNow
- Linux experience
Preferred Qualifications:
- MySQL or MariaDB experience
- Understanding of Risk Management Framework (RMF)
- SharePoint/2010/2013/2016
- HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
- Intelink/IntelShare and available capabilities for potential use and integration
- Familiarity with Navy/Marine Corps interoperability requirements is preferred
- PowerShell scripting using any/all of the respective plugins related to the applicable technologies
Clearance Requirement:
Must have a current / active Top Secret / SCI clearance.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
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