Onsite Infrastructure Support [AQ-12863]
@ Aquent TalentOnsite Infrastructure Support [AQ-12863]
About the job
Aquent Studios is a global creative studio providing services in digital design, UI/UX, video, content, and web development. This onsite infrastructure support role focuses on monitoring, managing, and triaging IT infrastructure within established processes. Candidates need significant infrastructure support experience.
Requirements
- 5+ years infrastructure support experience
- Monitoring, managing, reporting skills
- Knowledge of incident management
- Team collaboration skills
- Good verbal and written communication
Qualifications
- Demonstrated infrastructure support experience
- Ability to work in collaborative teams
- Flexibility for Oncall support
- Experience with infrastructure tools
Full job description
Aquent Studios is looking for onsite Infrastructure Support to work at one of its top clients in the manufacturing/technology space.
About the Job
Infrastructure Support personnel:
– Is responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.
– Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.
– Provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.
– Delivers infrastructure technology for multi-functional business
– May have some interaction with functional business partners on tactical issues and limited contact with suppliers.
Skill Set Requirements
5+ years of experience required for the following skills set:
– Experience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes
– Experience in infrastructure and application domain functions
– Practical experience in monitoring and managing, event, change and incident management
– Must be able to perform and apply information analysis to resolve infrastructure problems.
– Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.
– Experience with working in a collaborative team environment
– Excellent verbal and written communication skills
– Flexible and able to support Oncall if needed , 24×7 work rotation as needed
NOTE: Candidates who just have basic support desk experience are not a good fit. They MUST have demonstrated experience with infrastructure support to be considered for this role.
NOTE: Hourly W2 role, no C2C please.
NOTE: Candidates must be able to work for any US-based employer. No sponsorship is available for this role.
Client Description
Aquent Studios is a global creative studio that delivers scale, speed and efficiency to the world’s most recognized brands. We create the work that matters the most to them—work that has a real impact on their business. As an Aquent Studio team member, you’ll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place!
Other Requirements
Compensation Range: $25.97-$28.97 per hour, W2 only. No C2C, please.
The range provided is our reasonable estimate of the compensation for this role. The actual amount may be higher or lower, based on factors such as experience, knowledge, skills, abilities and location.
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