Senior Business Analyst
@ Sonic Healthcare USA, IncSenior Business Analyst
About the job
Sonic Healthcare USA is a leading medical lab and Great Place to Work certified. The Senior Business Analyst focuses on AP LIS implementation, enhancement, and support, ensuring seamless workflows and team collaboration in a supportive environment.
Requirements
- Experience in a medical laboratory
- Create SQL queries from database
- Knowledge of SDLC
- Excellent problem solver
- Strong communication skills
Qualifications
- Bachelor’s in IT or related
- Ability to travel up to 40%
- Team-focused mindset
- Understanding of pathology terminology
Full job description
Job Functions, Duties, Responsibilities and Position Qualifications:
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Position Summary
The Senior Business Analyst – AP LIS Implementation independently delivers complex Anatomic Pathology (AP) LIS implementation, enhancement, and optimization activities. This role supports requirements analysis, workflow validation, testing coordination, defect remediation, cutover readiness, go-live support, and post-implementation stabilization across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable. The Senior Systems Analyst coordinates across technical and operational teams and acts as an advanced escalation resource for complex implementation and production transition issues.
Key Responsibilities
- Independently manage complex implementation tasks, requirements analysis, testing coordination, defect remediation, and readiness
- Act as an advanced implementation resource for complex workflow and application issues during project and hypercare phases.
- Coordinate across operational and technical teams to ensure implementation milestones and dependencies are addressed.
- Provide informal coaching to Systems Analyst I and II team members.
- Support LIS implementation, enhancement, upgrade, optimization, and deployment activities.
- Analyze and document workflow needs across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable.
- Coordinate with LIS Configuration & Build for configuration readiness, standards alignment, and controlled delivery of required build components.
- Support testing, validation coordination, defect triage, issue tracking, cutover readiness, go-live execution, hypercare, and stabilization activities.
- Coordinate with Integration, Infrastructure, Middleware, vendors, laboratory operations, billing, QA/compliance, and other stakeholders as needed.
- Investigate complex implementation or transition-to-support issues and ensure appropriate escalation and resolution tracking.
- Maintain implementation documentation, workflow notes, test evidence, action logs, risks, decisions, and knowledge transfer materials.
- Follow change control, validation, compliance, privacy, and documentation standards.
Qualifications & Requirements
Education:
- Bachelor’s degree in Information Technology or related field preferred.
Experience:
- Experience in a medical laboratory, with a basic understanding of clinical and anatomical pathology terminology
- Excellent problem solver, with a focus on team success
- Excellent communication skills with ability to work cross-functionally across multiple teams
Skills:
- Create SQL queries from database tables
- Knowledge of software development life cycle (SDLC)
- Ability to travel up to 40%
Scheduled Weekly Hours:
40Work Shift:
Job Category:
Information TechnologyCompany:
Sonic Healthcare USA, IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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