District Service Delivery Manager
@ Clean HarborsDistrict Service Delivery Manager
About the job
Clean Harbors provides environmental, energy, and industrial services across North America, focusing on safety, sustainability, and innovation. The District Service Delivery Manager oversees district operations, staff, compliance, sales, and customer satisfaction, ensuring safety and profitability in a dynamic environment.
Requirements
- Bachelor's degree in Business, Science, or Engineering
- Logistics and business acumen
- Strong communication skills
- Experience managing teams
- Knowledge of OSHA, DOT, RCRA
Qualifications
- Relevant work experience in lieu of degree
- Proactive and results-oriented
- Strong leadership traits
- Ability to collaborate and inspire
- Financial management skills
Full job description
Clean Harbors is seeking a District Service Delivery Manager to be responsible for managing Sales and Service Reps. (SSR) within their district, compliance to all Health & Safety, Environmental Compliance and Transportation Compliance policies, sales growth, customer satisfaction and retention, profitability, and other operational controls within their district.
Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5!
Competitive wages
Comprehensive health benefits coverage after 30 days of full-time employment
Group 401K with company matching component
Opportunities for growth and development for all the stages of your career
Generous paid time off, company paid training and tuition reimbursement
Positive and safe work environments
RESPONSIBILITIES
- Responsible for District Adherence to Operational Guidelines
- Manage Route Drivers/Admin within District
- Manage Product and Service Training for all OSSRs, LSSRs, SSRs, Utility Drivers, WWFs. (BPS Drivers)
- Conduct End-of-day Check-in / Morning Check-out process with SSR's to be sure expectations are met
- Responsible for Holding BPS Drivers Accountable to Service Performance Requirements
- Conduct Weekly District Meetings with District Service Staff to Drive District Performance and Promote Teamwork.
- Collaboration with BPS Sales Directors to Enhance District Sales Performance
- Manage District P&L
- Ensure Timely Response to all Customer Requests
QUALIFICATIONS
Bachelor’s degree Business/Environmental Science/Engineering/Related
- Extensive comparable work experience may be accepted in lieu of college or bachelor degree
- 24 or 40 hour OSHA training and annual updates
- DOT/RCRA
- Strong knowledge of logistics
- Strong business acumen; credible leader; result-orientation; excellent communicator; strong presentation skills
- Budgeting and financial management skills; customer relationship management skills; change management skills
- Proactive; able to collaborate with and inspire a range of people to achieve results
40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment,
Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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