Ferry Terminal Security Officer

Job Overview

Are you a dependable, attentive professional who thrives in an active, public-facing environment? Andy Frain Services is hiring dedicated Security Officers to join our team at the Port Aransas Ferry Terminal. In this role, you will play a vital part in maintaining a safe, secure, and welcoming atmosphere for thousands of daily commuters, visitors, and terminal staff.

If you take pride in strong situational awareness, excellent customer service, and protecting your local community, we want to hear from you.

Key Responsibilities

• Access & Traffic Control: Direct pedestrian and vehicle traffic safely through terminal entry points, parking areas, and boarding lanes.
• Patrol & Surveillance: Conduct foot and mobile patrols of terminal grounds, perimeters, and facilities; monitor security cameras, alarms, and access-control systems.
• Incident Response: Swiftly identify, respond to, and report safety hazards, suspicious activities, medical emergencies, or security incidents according to established site protocols.
• Customer Service: Serve as an approachable, courteous ambassador for the ferry terminal, assisting passengers, employees, contractors, and local emergency personnel.
• Reporting & Documentation: Accurately complete Daily Activity Reports (DARs), maintenance logs, and detailed incident reports in a timely manner.
• Escort & Safety Checks: Provide authorized escorts for contractors, equipment, and sensitive deliveries while regularly inspecting for fire and life-safety hazards.

Qualifications & Requirements

• Strong customer service, communication, and de-escalation skills.
• High level of reliability, punctuality, and personal integrity.
• Sharp situational awareness with the ability to handle dynamic situations calmly and decisively.
• Comfortable working outdoors in varying weather conditions and standing/walking for extended periods.
• Ability to pass required background checks and meet state security licensing requirements.

Why Join Andy Frain Services?

For over 100 years, Andy Frain Services has set the standard in specialized security and event management. We offer competitive pay, flexible scheduling, career advancement opportunities, and a supportive team environment.

Andy Frain Services reserves the right to modify, supplement, delete, or augment the duties and responsibilities specified in the position description at its sole discretion.