Donor Care Team Leader

@ 01 VITALANT
01 VITALANT01vitalant.com

Donor Care Team Leader

Memphis, TN
Posted 2 days ago

About the job

Vitalant is a non-profit providing blood donation, clinical services, and scientific research. The Lead Phlebotomist supports donor care, manages blood drives, and leads a team, helping save lives and improve community health.

Requirements

  • High School Diploma or GED
  • Active driver's license with clean record
  • Ability to pass CDL program
  • Ability to travel as required
  • Supervisory training within 6 months

Qualifications

  • 2+ years phlebotomy experience preferred
  • Customer-focused mindset
  • Impact-inspired to help others
  • Strong leadership skills

Full job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant's donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you'll conduct a blood drive around town in one of our buses; other days you'll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.


What to Expect


Schedule:

Sunday - Saturday variable hours with 2 days off


Start Date:

November 9, 2026


Base Pay: 

$25.18 - $26.02 / Hour


Our comprehensive total rewards support you, your family, and your future with

  • Medical, dental, and vision insurance
  • 401K + 5% company match
  • Tuition assistance up to $5k per year
  • Free basic life and AD&D insurance
  • Free short-and-long-term disability insurance
  • Paid time off
  • Employee Resource Groups
  • Recognition and perks

As a Mobile Phlebotomist, you'll get to

  • Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
  • Serve as the primary point of contact for blood drive coordinators on-site
  • Coordinate the set up and breakdown of equipment for mobile blood drives.
  • Ensure the comfort and information of blood donors during phlebotomy process.
  • Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.
  • Drive company vehicles including vans, buses to drive sites
  • High School Diploma or GED
  • Active driver's license with a clean driving record
  • Ability to complete and pass CDL license program
  • Ability to travel as required
  • Successful completion of supervisory training program within six months
  • Two years phlebotomy experience preferred


#PHLEB

Location:

1040 Madison Avenue
Memphis, TN 38104


Job Category:

Phlebotomy Services

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. 

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