Senior Salesforce Engineer
@ BHG FinancialSenior Salesforce Engineer
This job is still taking applications, but it's been up a while.
About the job
BHG Financial is a leader in financial services, focusing on innovative solutions for professionals and small businesses. The role involves building scalable Salesforce solutions, supporting environments, and enhancing workflows to improve customer and agent experiences within a dynamic team.
Requirements
- 4+ years Salesforce development experience
- Proficiency in Apex, Aura, LWC
- Support experience with Sales and Service Cloud
- Experience with Data Cloud and Data 360
- Troubleshooting and system optimization
Qualifications
- Bachelor’s degree required
- Experience with agent workflows
- Salesforce certifications preferred
- Strong problem-solving skills
- Team-oriented and proactive
Full job description
What You'll Do
- Design, develop, and maintain a large, multi-tenant Salesforce environment supporting Sales Cloud and Service Cloud.
- Build and enhance Salesforce solutions using Apex, Aura Components, and Lightning Web Components (LWC).
- Contribute to all technical aspects of Salesforce projects, including custom development, integrations, and platform enhancements.
- Implement and support Salesforce Data Cloud and related data solutions (including Data 360) to improve data visibility, integrity, and activation across systems.
- Partner with cross-functional teams to maintain and enhance integrations, data flows, and overall system reliability.
- Support and optimize AgentForce and agent-facing workflows to improve efficiency and user experience.
- Provide day-to-day Salesforce platform support, including troubleshooting configuration and code-related issues.
- Develop and maintain Salesforce reports and dashboards to support business insights and operational decision-making.
- Work closely with the Lead Management, Strategy & Operations team to review processes, identify inefficiencies, and recommend automation opportunities.
- Collaborate with business analysts and stakeholders to analyze technical requirements and design scalable solutions.
- Coordinate and support the rollout of enhancements to production, including testing, deployment, and post-release validation.
- Document solutions, technical designs, and development standards; recommend and enforce Salesforce best practices.
What You'll Need
- Bachelor’s degree required
- 4+ years of experience as a senior Salesforce engineer or developer
- Strong Salesforce development experience, including Apex, Aura, and Lightning Web Components (LWC)
- Proven experience supporting and customizing Sales Cloud and Service Cloud implementations
- Experience working with Salesforce Data Cloud, customer data platforms, or enterprise data integrations; familiarity with Data 360 concepts strongly preferred
- Experience designing or supporting agent-centric workflows and tooling, including AgentForce
- Proven experience in troubleshooting and resolving production issues across Salesforce, integrations, and supporting systems
- Experience working in microservices, infrastructure, and DevOps-integrated environments
- Ability to assess and recommend solutions by balancing custom development with vendor or platform-native capabilities
- Experience participating in architectural and design discussions with both business and technical stakeholders
- Ability to document current-state and future-state application architecture and support modernization initiatives
- Experience contributing technical input during requirements gathering, user story grooming, and solution design
- Demonstrated ability to conduct code reviews and enforce development best practices and coding standards
- Strong understanding of enterprise development practices with a focus on scalability, performance, and maintainability
- Hands-on experience researching, building, and integrating new Salesforce features or major enhancements
- Strong database experience required; MS SQL preferred
- Experience with change management processes and release controls
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work effectively in a fast-paced, collaborative team environment
- Salesforce certifications preferred, including Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, Service Cloud, and Technical Architect.
- Travel requirement: Within the first 6 months of employment, all employees will travel to attend the BHG All Oars Experience. Following this event, ongoing travel is minimal—approximately 5% annually—for team on-sites, meetings, and cross-functional collaboration.
- Work Authorization: This role is not eligible for employer-provided immigration sponsorship. To be considered, applicants must already possess valid U.S. work authorization that will not require sponsorship now or in the future.
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