General Manager 2 - Multi-Service

Role Overview:

Lead with purpose. Drive operational excellence across Food & Environmental Services.

Sodexo is seeking an experienced General Manager 2 – Multi-Service to lead Food Services and Environmental Services (EVS) at Eagleville Hospital, a 305-bed, independent, non-profit behavioral health and addiction treatment hospital located on a beautiful 40-acre campus in Montgomery County, Pennsylvania, just outside of Philadelphia.

Eagleville Hospital is a nationally recognized, independent, non-profit behavioral health and addiction treatment organization serving patients throughout the region. Located on a scenic 40-acre campus in Montgomery County, Pennsylvania, the hospital provides comprehensive addiction treatment, behavioral health services, and educational programs in a compassionate, patient-centered environment.

This is an exciting opportunity for an experienced healthcare leader to oversee two critical support service departments while partnering closely with hospital leadership to enhance the patient experience, operational performance, and service excellence.

Following a recently renewed three-year client contract, Sodexo is looking for a dynamic leader who can build high-performing teams, strengthen employee engagement, and help drive continued operational success across the campus.

Why Join Sodexo?

• Lead both Food Services and Environmental Services within a respected behavioral healthcare organization
• Join a recently renewed, long-term client partnership with exciting opportunities for growth
• Manage a team of approximately 60 Sodexo employees (30 Food Services and 30 EVS)
• Collaborate with an experienced leadership team in a mission-driven healthcare environment
• Career advancement opportunities within a global organization committed to operational excellence

Apply today and help shape the future of Food and Environmental Services at Eagleville Hospital!

What You'll Do:

As the General Manager 2 – Multi-Service, you will:

• Provide strategic and operational leadership for both Food Services and Environmental Services
• Lead, coach, mentor, and develop a team of approximately 60 non-union Sodexo employees
• Direct daily food service operations, including patient dining, in-room meal service, retail operations, and campus-wide meal distribution
• Oversee Environmental Services operations while providing leadership and support to the EVS Manager
• Foster a culture of accountability, collaboration, safety, and continuous improvement
• Build strong relationships with hospital leadership and key client stakeholders
• Ensure compliance with Sodexo standards, regulatory requirements, infection prevention practices, and quality assurance programs
• Oversee budgets, labor management, financial performance, and operational KPIs
• Support patient satisfaction initiatives and service excellence throughout the organization
• Partner with leadership to identify opportunities for process improvement and operational efficiencies

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring:

The ideal candidate will have:

• Proven leadership experience managing multiple support service departments within healthcare
• Experience leading Food Service and/or Environmental Services operations
• Strong client relationship management and communication skills
• Experience leading, coaching, and developing frontline managers and employees
• Strong financial acumen, including budgeting, labor management, and operational reporting
• A hands-on leadership style with the ability to motivate teams and drive accountability
• Excellent organizational, problem-solving, and change management skills

Preferred Qualifications:

• Healthcare leadership experience strongly preferred
• Multi-service leadership experience overseeing Food Service and Environmental Services
• Experience with patient dining and in-room meal service programs
• Catering and retail food service experience
• Familiarity with Sodexo Healthcare systems and operational standards, including Sodexo Management System (SMS), is highly desirable
• Experience managing behavioral health or acute care environments is a plus

Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements:

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years