Family Care Specialist

@ SD4 California Cemetery and Funeral Services, LLC
SD4 California Cemetery and Funeral Services, LLCsd4californiacemeteryandfuneralservices,llc.com

Family Care Specialist

Bonita, CA
Posted 3 days ago

About the job

Join our team as a Family Care Specialist to support funeral families with verification, memorials, and arrangements. No experience needed; focus on compassionate service and assisting families during difficult times.

Requirements

  • High School diploma or equivalent
  • Ability to communicate effectively
  • Work independently
  • Adapt to changing priorities
  • Resolve routine problems

Qualifications

  • Certified in family service procedures
  • Strong communication skills
  • Ability to work with minimal supervision
  • Compassionate and respectful demeanor

Full job description

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES 

  • Builds at-need charts
  • Verifies at-need files before sent for verification
  • Performs blind checks
  • Follows up with memorial renderings, processes and timelines
  • Notifies families when flowers are placed
  • Sets Arrangement Continuation Appointments
  • Designs memorials
  • Serves at-need cemetery families that currently own property
  • Sets follow-up visits at the at-need arrangement conference
  • Logs information for Family Service Counselors
  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families
  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner
  • Ability to resolve routine problems promptly and effectively
  • Ability to adapt to change in priorities

Target Compensation Range: $21.00 - $25.00 per hour

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

#SCI

Postal Code: 91902

Category (Portal Searching): Sales

Job Location: US-CA - Bonita
Show full description