Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

@ Gallagher Bassett

Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Hartford, CT

Posted 6 days ago

About the job

Gallagher Bassett helps clients navigate workers compensation claims with empathy and precision. The role focuses on managing indemnity/lost time claims, ensuring effective communication, and supporting recovery. Join a team that values teamwork, curiosity, and meaningful outcomes.

Requirements

5+ years related claims experience
High School Diploma
Active adjuster's licenses in relevant states
Knowledge of industry standards
Computer skills with claims software

Qualifications

Bachelor's Degree preferred
Strong analytical skills
Excellent communication abilities
Empathy and customer service skills
Ability to handle complex claims

Full job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

Claims Background: Workers compensation indemnity, lost time claims
Jurisdictions experience: CT, MA, NH, RI, VT
Active Adjusters’ Licenses: CT, NH, RI, VT
Location: This role is eligible for fully remote work

How you'll make an impact

Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims
Interact extensively with various parties involved in the claim process to ensure effective communication and resolution
Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements
Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file

About You

As a key member of our experienced Claims Adjuster team, you will:

Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

REQUIRED QUALIFICATIONS:

High School Diploma
Minimum of 5 years related claims experience
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software

DESIRED:

Bachelor's Degree

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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