Renewals Account Manager
@ 1056 DR / Decision Resources LLCRenewals Account Manager
About the job
Join Clarivate as a Renewals Account Manager, supporting Life Sciences and Healthcare clients in the US. Manage customer renewals, build relationships, and drive sales in a flexible, remote environment with competitive benefits.
Requirements
- 5+ years sales and customer management
- Experience with SMB clients
- Proficient with Excel
- Life Sciences or Healthcare background
- Customer-focused and proactive
Qualifications
- Bachelor's degree or equivalent
- Experience with CRM platforms
- Strong communication skills
- Strategic account management abilities
Full job description
We are looking for a US Remote-based Renewals Account Manager to join our Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.
About You – experience, education, skills, and accomplishments
Bachelor's degree OR equivalent work experience
5+ years’ experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service
Experience working with small to midsize pharmaceutical and biotech companies
3+ years of experience working with Excel
It would be great if you also have . . .
Salesforce experience, or proficiency with comparable CRM platforms
Renewals Account Manager experience
Consultative selling and strategic account management skills
Prior background in Life Sciences or Healthcare customer-facing roles
What will you be doing in this role?
Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes
About the Team
The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.
Hours of Work
This is a remote position within the continental United States.
This is a full-time, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
Compensation – US Only
The expected base salary for this position is $63,200 - $79,000 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.
In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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