Site Lead / Site Support Specialist
@ SunSourceSite Lead / Site Support Specialist
About the job
K+S Services, part of SunSource, offers industrial repair services for over 866 manufacturers across North America, focusing on quality, efficiency, and growth. The Site Support Specialist manages service calls, vendor relations, and contract coordination, supporting maintenance and customer initiatives.
Requirements
- Experience in manufacturing environment
- Proficient in SAP and databases
- Good communication skills
- Organized and detail-oriented
- Willing to complete training
Qualifications
- Bachelor's degree preferred
- Management experience preferred
- Customer service skills
- Self-directed with organizational skills
- Knowledge of Microsoft Office
Full job description
GENERAL SUMMARY: The RTX Site Support Manager/Reliability Specialist will be responsible for service calls and vendor management.
JOB RESPONSIBILITIES:
1. Manage and oversee the Pratt & Whitney – West Palm Beach, FL account and services.
2. Contract coordinator services for K+S vendor contracted work (vendor qualifications, EHS).
3. On-site qualification of contractors (Contract Coordinator).
4. Manage PM material ordering for planned maintenance requirement vendor services.
5. Smart Choice: Identification, Creation, Submission (cost savings).
6. Manage service calls for repairs, PMs, and predictive maintenance for vendor services.
7. SAP notification and order management for K+S appointed work.
8. Manage PM material ordering for planned maintenance requirement vendor services.
9. Repairable asset management through K+S STAMP processes.
10. Support any additional customer initiatives and requirements.
11. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.
KNOWLEDGE, SKILLS, AND ABILITIES:
1. Bachelor's degree preferred.
2. Experience in manufacturing environment.
3. Some experience in a management role preferred.
4. Able to communicate with customers, provide opportunities for new services as they warrant.
5. Must be proficient in STAMP database and customer databases, e.g., SAP.
6. Willing to be trained and complete all training to obtain Contract Coordinator status per customer requirements.
7. Must be well organized and self-directed.
8. Excellent verbal and written communication skills.
9. Must be detail oriented.
10. Must be knowledgeable in Microsoft Office products.
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