Title Specialist II (Manheim)
@ CAI Cox Automotive Corp Svcs., LLCTitle Specialist II (Manheim)
About the job
Cox Automotive transforms how cars are bought and sold, with brands like Autotrader. The role focuses on title review, processing, and customer communication in an office environment to support vehicle operations.
Requirements
- High school diploma or GED
- 3 years related experience
- Vehicle title handling experience
- Strong organizational skills
- Proficient typing and 10-key use
Qualifications
- Effective communication skills
- Customer service mindset
- Attention to detail
- Ability to recognize title brands
- Willingness to become a Notary (desired)
Full job description
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
- Review titles for negotiability, sign and reassign titles for sellers and buyers.
- Complete application for new title on behalf of clients as needed.
- Complete repossession affidavits as needed.
- Complete affidavit of corrections as needed.
- Answer communications from all clients on title questions and issues to resolution, escalating if necessary.
- Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.
- Communicate effectively with BMV/DMV agencies.
- Monitor aging of titles following departmental procedures and policies.
- Process documents received from clients to complete title follow-up.
- Assess and determine proper outcomes for title release requests.
- Post charges to unit for work
- Submit check requests for work through Oracle
Qualifications:
Minimum:
- High School Diploma/GED and 3 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
- OR 5 years’ experience in a related field
- Previous vehicle title experience and title handling.
- Must have strong organizational skills and be very detail oriented.
- Ability to type and use 10-key proficiently required.
- Effective communication skills and strong customer service attitude is required.
- Ability to recognize title brands and other relevant notations related to titles is a requirement.
- Willingness to become an New Jersey Notary is desired
Work Environment:
Office setting.
Drug Testing
Benefits
About Us
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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