AV Field Service Engineer

@ Latitude Inc
Latitude Inclatitudeinc.com

AV Field Service Engineer

Posted 11 months ago

This job is still taking applications, but it's been up a while.

About the job

Join our team as an AV Field Service Engineer providing technical support, installation, troubleshooting, and maintenance for AV systems ensuring top performance and customer satisfaction.

Requirements

  • Technical expertise in AV systems
  • Strong problem-solving skills
  • Customer service focus
  • Experience with audiovisual equipment
  • Ability to work in field environments

Qualifications

  • Relevant technical certifications
  • Experience in AV industry
  • Good communication skills
  • Driver's license preferred

Full job description

Overview:

We are seeking an experienced and customer-focused AV Field Service Engineer to join our team. This role is responsible for providing on-site technical support, maintenance, troubleshooting, and repair services for audiovisual (AV) systems. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to deliver outstanding customer service in dynamic field environments.

Responsibilities:

  • Install, configure, test, and commission AV systems including displays, projectors, control systems, conferencing systems, audio equipment, and video distribution.
  • Provide on-site troubleshooting, diagnostics, and repairs for AV equipment and integrated systems.
  • Perform routine maintenance, system updates, and calibration to ensure optimal performance.
  • Collaborate with project managers, engineers, and clients to support installation and service activities.
  • Document service activities, system configurations, and updates in company service management tools.
  • Train and support end-users on AV systems and functionality as needed.
  • Maintain knowledge of AV industry trends, emerging technologies, and manufacturer product updates.
  • Ensure compliance with safety, quality, and company standards while on client sites.
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