Manager, Talent Management

AAA Club Alliance is hiring for a Manager, Talent Management to join our team! The Manager is responsible for supporting organization-wide efforts focused on a broad range of talent management programs and initiatives to strengthen talent and maximize the success of our business. This position will also support our Diversity & Inclusion strategies, Associate Engagement, as well as maintaining effective programs for promotion and succession planning.

What We Offer:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

• Competitive annual salary; the starting base compensation for this position is: $69,370-$106,111*

• Annual Bonus Eligibility

• Hybrid schedule (3 days on-site weekly)

• Comprehensive health benefits package

• Generous accrued paid time off + 8 paid holidays

• 401(K) plan with company match up to 7%

• Professional development opportunities and tuition reimbursement

• Paid time off to volunteer & company-sponsored volunteer events throughout the year

• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

Primary Responsibilities:

• Support Talent Management programs to include Talent Development, Talent Review, Succession Planning, Associate Engagement, and Diversity & Inclusion.

• Assume responsibility for the full delivery of the Talent programs, including resource scheduling, project tracking, risk analysis, and reporting.

• Proactively communicate status and timeline updates to internal and external customers.

• Partner closely with HR managers and subject matter experts to drive the delivery and consumption of Talent programs across the business.

• Participate in management development programs and/or succession planning meetings.

• Facilitate training for people managers to reinforce the importance of employee development.

• Conduct employee engagement research; partner with people managers to identify and execute action plans based upon Associate Engagement survey results.  

• Produce and distribute (or collaborate in the production of) internal communications, including utilization of e-newsletters, email-blasts, The Clubhouse, etc. for the purpose of communicating Associate-related information to Associates such as Diversity & Inclusion messages and Talent Development information.

• Coordinate Diversity & Inclusion events.

• Lead or serve on AAA Club Alliance committees requiring HR representation, particularly those with a Talent Management element.

• Collaborate with Information Technology and the HRIS team concerning the automation of Talent Management programs, processes, and reporting.

• Coordinate talent assessment and feedback programs/processes.

• Incorporate regular feedback and analytic processes to ensure the Talent Management programs continue to meet the needs of Associates, managers, and leaders and to improve the overall satisfaction, performance, and experience of the programs.

• Ensure that organization-wide talent management initiatives are focused and aligned on improving operational and program efficiencies and effectiveness.

• Serve as a business partner with Talent Acquisition to support effective recruitment and retention strategies. 

• Set and monitor the process for leaders to complete periodic Associate talent conversations.

• Provide ongoing expertise, observations, and feedback on "what's working, what's not" as it relates to talent development and leadership capability to lead performance framework.

• Identify and install metrics that most closely align to evaluating the effectiveness of an upgraded talent development framework. Partner with leaders to ensure their responsibilities related to talent development are achieved.

• Other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in Human Resources or related field.

• 5-8+ years’ experience in Talent Management, Leadership Development or related HR field; 1-3 years’ leadership or supervisory experience.

• Strong customer orientation focus; highly responsive to internal clients.

• Strong analytical and critical thinking skills with attention to detail.

• Excellent written and spoken communications skills.

• Ability to recognize potential risks, problems or trends and suggest innovative, viable solutions.

• Ability to manage relationships and balance customer, project, organization, and team needs to ensure mutually beneficial outcomes.

• Excellent consultative and coaching skills to work effectively across varied stakeholder audiences, including senior leaders.

• Proven ability to manage multiple priorities simultaneously, and take initiative, even under unfamiliar or ambiguous circumstances.

• Comfortable working in a high volume, rapidly changing, results-oriented work environment.

• Broad knowledge covering multiple Human Resources functions.

• Ability to work in a holistic manner and deliver integrated solutions.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave 
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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