Assistant Manager(05533) - 1272 Independence Dr.

@ Domino's
Domino'sdomino's.com

Assistant Manager(05533) - 1272 Independence Dr.

Rocky Mount, NC
Posted 4 days ago

About the job

Join Domino's as an Assistant Manager, leading delivery teams, ensuring order accuracy, customer satisfaction, and maintaining store operations and standards.

Requirements

  • Team leadership experience
  • Customer service skills
  • Basic computer skills
  • Ability to handle disputes
  • Knowledge of store operations

Qualifications

  • Strong communication skills
  • Reliability and punctuality
  • Ability to work under pressure
  • Basic math skills

Full job description

  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Ensure vehicles used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
    properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun
    • Show full description

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