Customer Service Rep

@ Domino's
Domino'sdomino's.com

Customer Service Rep

Palm Beach Gardens, FL
Posted 4 days ago

About the job

We treat our employees like family! Looking for friendly, efficient team members to provide excellent customer service, assist in food prep, and support store operations in a fast-paced environment.

Requirements

  • Customer service skills
  • Ability to stand constantly
  • Good communication
  • Ability to lift 35 lbs
  • Team player

Qualifications

  • High school diploma preferred
  • Positive attitude
  • Reliable and punctual
  • Previous food service experience not required

Full job description

We treat our employees as family!


Job Duties

Take the customers order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner making sure the order is neat and accurate. Must keep the phone and customer area clean at all times. Repeat every order back to the customer and make them aware of the approximate time of delivery. Say thank you to every customer, and tell the time of the order. Handle all carry-out customers with the same customer service. Assist in making pizzas whenever possible, keep the makeline and soda coolers stocked and supplies available to help complete production. Take payments from the carry-out customers if requested to do so by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store. May be asked to assist in folding boxes, and box topping boxes.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED: FOOD PREPARATION EQUIPMENT, CLEANING
EQUIPMENT AND SUPPLIES, BOXES AND PHONES.
WORK ENVIRONMENT: INDOORS - HEAT FROM COOKING


PHYSICAL REQUIREMENTS


Lifting: Occasional
Weight: Most under 5 lbs. Occasionally up to 35 lbs.
HEIGHT: FLOOR TO COUNTER


Carrying: Occasional
Weight: Most under 5 lbs. Occasionally up to 35 lbs.


Sitting: Occasional
Seat: if on break


Standing: Constant
Surface: Tile


Walking: Frequent
Surface: Tile
DISTANCE: WITHIN STORE


Reaching: Occasional
Level: Floor to 6 or 7 feet


Twisting: Occasional May twist at waist or turn entire body


Bending: Occasional May bend at waist or turn entire body


Squatting: Occasional May squat or bend to reach floor


Climbing: None


Pushing / pulling: Occasional Mop bucket and dough trays on dollies


Foot controls: None


Driving: None


Modifications possible: May be requested to assist in lifting or carrying any heavy items.


All your information will be kept confidential according to EEO guidelines.

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