Payments Fraud Analyst (Banking)

Help safeguard customers and payment systems by identifying fraud, minimizing risk, and making a measurable impact every day.

This Jobot Job is hosted by: Emily Klopfenstein
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $65,000 - $75,000 per year

A bit about us:

Our client is dedicated to protecting customers through operational excellence, integrity, and proactive fraud prevention. They leverage advanced technology and analytical expertise to detect emerging threats, strengthen internal controls, and maintain compliance with regulatory standards. Their culture emphasizes collaboration, accountability, and continuous improvement while delivering exceptional financial services.

Why join us?

• Make a direct impact by protecting customers and preventing financial fraud.
• Work with advanced fraud detection tools and payment processing systems.
• Grow your expertise in fraud investigations, risk management, and regulatory compliance.
• Collaborate with a knowledgeable, supportive team focused on operational excellence.
• Build a rewarding career with opportunities for professional development and advancement.

Job Details

The Fraud Analyst is responsible for detecting, investigating, and preventing fraud across various payment services. This role monitors transactions, analyzes data to identify fraud patterns, works closely with management to escalate incidents, and provides quarterly statistical metrics based on system performance and results.

Primary Responsibilities
Wires

• Conduct critical suspect reviews and ensure timely release or cancellation of payments.
• Perform immediate reviews and escalations utilizing fraud software.
• Create and maintain filters and policies for known fraud and internal controls within the system.
• Track actual and potential losses and transaction volumes on a monthly basis.
• Prepare quarterly management reporting.

Negotiable Items

• Review suspected items and make timely decisions to pay or return.
• Create and maintain filters and policies for known fraud and internal controls within the system.
• Track actual and potential losses and transaction volumes on a monthly basis.
• Prepare quarterly management reporting.

EFT

• Process claims including, but not limited to:

o ACH
o Debit Cards
o Zelle
o Transfer NOW

• Review Client Central Reports daily to prevent and identify suspected fraud, including restricting or closing cards while attempting to verify customers.
• Perform Reg E monitoring.
• Review CAMS alerts.

Other Duties

• Perform debit card maintenance, including but not limited to:

o Travel exemptions
o Rush requests
o Card reissues
o Monthly closed account reports

• Manage and replenish debit card inventory.
• Reconcile General Ledger accounts and Bancontrol associated with losses and debit cards.

Back-Up Support

• Provide COS III responsibilities.

Additional Responsibilities

• Provide excellent service to internal and external customers.
• Complete all required training by assigned due dates.
• Perform duties in accordance with all regulatory requirements, including those specified in the company's Policies and Procedures.

Knowledge & Skill Requirements
Knowledge of, adherence to, monitoring, and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position, including but not limited to:

• Bank Secrecy Act (BSA)
• USA PATRIOT Act
• Anti-Money Laundering (AML)
• Customer Identification Program (CIP)
• Customer Privacy requirements
• Community Reinvestment Act (CRA)

Required Skills

• Risk management
• Regulation E (MUST have)
• Leadership
• Analytical thinking
• Regulatory and audit readiness
• NICE Actimize Xceed
• Fiserv Premier

Education & Experience Requirements

• High school diploma or equivalent required.
• 5+ years of financial institution operations experience.
• Advanced experience in fraud/anomaly detection.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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