Guest Environment Expert
@ Marriott International, IncGuest Environment Expert
About the job
Marriott's Courtyard seeks Guest Environment Experts to ensure guest satisfaction by maintaining cleanliness, safety, and professionalism in hotel spaces. Drive positive experiences, support team goals, and uphold company standards in a fast-paced hospitality environment. (350 characters)
Requirements
- Cleaning and maintenance skills
- Customer service experience
- Ability to stand and move for long hours
- Lift objects up to 50 pounds
- Professional appearance and communication
Qualifications
- High school diploma or equivalent
- Reliable and team-oriented
- Attention to detail
- Able to follow policies and procedures
- Positive attitude and adaptability
Full job description
Job Number26099918
Job CategoryHousekeeping & Laundry
Location1201 NW 42nd Ave, Miami, Florida, United States, 33126VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
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