Consignment Account Manager

@ Farfetch

Consignment Account Manager

Posted 1 week ago

About the job

Stadium Goods is a global marketplace for authentic sneakers, streetwear, and collectibles. The role focuses on managing luxury consignor accounts, growing supply, and enhancing customer relationships in a fast-paced, innovative environment.

Requirements

2-4+ years account management
Strong client relationship skills
Organizational and multitasking skills
Excellent communication skills
Comfortable with KPIs and targets

Qualifications

Experience in sales or client success
Passion for sneakers or fashion
Team collaboration ability
Customer-focused mindset

Full job description

STADIUM GOODS
Stadium Goods is the premier global marketplace for authentic sneakers, streetwear, and collectibles. We sit at the intersection of retail, technology, and culture, empowering a massive community of buyers and sellers. Our digital ecosystem is the optimized interface that unlocks our core supply, driving sales across our fl agship site, mobile app, and integrated global marketplaces.

We are a data-driven, fast-paced team that thrives on innovation and operational excellence. By mastering the full Shopify ecosystem—from the front-end user experience to the complex data fl ow connecting channels like Tapcart, TikTok, and Walmart—we ensure a seamless, world-class experience for our customers worldwide. Join us to own a critical piece of our technology stack and drive signifi cant growth in a thriving, dynamic industry.

THE ROLE

The Consignment Account Manager is responsible for cultivating and growing relationships with Stadium Goods' most valuable consignors to drive inventory acquisition and supplier retention. This role manages a portfolio of high-value accounts while delivering a premium, personalized consignment experience from onboarding through inventory management.

Working cross-functionally with Marketing, Commercial, Customer Service, Catalog, and Operations, the Account Manager serves as the primary point of contact for consignors, helping grow supply, improve retention, and strengthen Stadium Goods' position as the leading destination for sneaker and streetwear consignments.

WHAT YOU'LL DO

Account Management & Supplier Relationships

Manage a portfolio of 40+ high-value consignor accounts, serving as the primary day-to-day point of contact

Build strong, long-term relationships through proactive communication and personalized account management

Deliver a luxury-level service experience while ensuring consignors receive the full value of Stadium Goods' off erings

Reactivate inactive suppliers and identify opportunities to strengthen existing partnerships

Business Development & Supply Growth

Execute outreach strategies to increase supplier engagement and grow inventory supply

Contribute to Partner Success inventory acquisition goals and team KPIs

Identify opportunities to expand consignor participation and increase product volume

Attend industry events and networking opportunities to strengthen supplier relationships and represent the Stadium Goods brand

Client Communications & Inventory Management

Prepare and deliver personalized communications, including product insights, promotional opportunities, accepted brands, and marketplace updates

Coordinate inventory-related activities to ensure a seamless end-to-end consignment experience

Monitor consignor inventory and proactively identify opportunities to improve account performance

Resolve day-to-day account issues quickly and escalate complex matters to the Senior Account Manager when appropriate

Reporting & Cross-Functional Collaboration

Support monthly, quarterly, and annual inventory planning through data collection and reporting

Partner closely with Marketing, Commercial, Customer Service, Catalog, and Operations teams to fulfi ll consignor needs and execute business initiatives

Provide insights on supplier trends, opportunities, and challenges to support continuous improvement across the Partner Success organization

WHO YOU ARE

2–4+ years of experience in account management, client success, sales, business development, or supplier relationship management
Demonstrated ability to build and maintain strong client relationships while delivering exceptional customer service
Strong organizational skills with the ability to manage multiple priorities and a portfolio of high-value accounts
Excellent written and verbal communication skills with a highly professional and client-focused approach
Comfortable working toward inventory growth targets and performance KPIs
Highly collaborative with the ability to partner eff ectively across multiple internal teams
Self-motivated, resourceful, and able to thrive in a fast-paced, entrepreneurial environment
Passion for sneakers, streetwear, luxury fashion, or the resale marketplace is a strong plus
Preferred Qualifications

REWARDS & BENEFITS

Medical, dental, vision, with flexible spending account

401K plus company match, PTO and volunteer days

Wellness, and cell phone reimbursements

Hybrid working environment- 3 days a week, 2 days from home

NYC WAGE TRANSPARENCY LAW

The pay range for this position at commencement of employment is expected to be between $60,000 and $75,000 a year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER

EQUAL OPPORTUNITIES STATEMENT- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

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