Repeat Customer Specialist
Renewal by Andersen | Esler Companies · Westford, MA
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Repeat Customer Specialist
@ Renewal by Andersen | Esler CompaniesRepeat Customer Specialist
About the job
Esler Companies, owner of Renewal by Andersen, offers full-service window replacement. The role focuses on contacting existing customers, scheduling, and generating referrals for growth. Join our team for a rewarding sales-focused customer service career. 350 characters.
Requirements
- Call center and sales experience
- Strong interpersonal skills
- Adaptable to change
- Work independently and in teams
- Multi-tasking skills
Qualifications
- 2+ years sales or call center experience
- Customer-focused attitude
- Results-driven mindset
- Excellent communication skills
- Ability to handle multiple tasks
Full job description
We’re seeking a motivated and results-driven Repeat Customer Specialist to join our team at Esler Companies | Renewal by Andersen.
In this role, you will proactively contact existing customers by phone to schedule appointments for the next phase of their window and door replacement projects. You will also coordinate consultations with a Renewal by Andersen Sales Consultant to provide pricing for additional windows and doors, while identifying opportunities to generate referrals.
The ideal candidate is confident on the phone, sales-minded and customer-focused. We handle every prospect, customer, and teammate with world class service by effectively communicating, listening, and showing empathy every-call, every day.
Qualifications:- 2 years or more of call center and sales experience is preferred.
- Strong interpersonal skills.
- Adaptable to change in a feedback driven environment.
- Ability to work independently and as an active team member.
- Multi-tasking by adjusting from one type of call to another efficiently.
Benefits
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.