Senior Solutions Engineer

@ Ambi Robotics

Senior Solutions Engineer

Posted 5 months ago

This job is still taking applications, but it's been up a while.

About the job

Ambi Robotics is a Series A startup revolutionizing e-commerce logistics with AI-powered robots. The Senior Solutions Engineer deploys robots, analyzes customer needs, and collaborates with product, sales, and engineering teams to ensure successful implementations.

Requirements

2+ years warehouse robotics experience
Strong communication skills
Willing to travel up to 30%
Ability to understand customer processes
Detail-oriented mindset

Qualifications

Mechanical engineering degree
Customer-focused approach
Ability to lift 50 lbs
Experience with site visits
Proficiency in CAD (preferred)

Full job description

We are a well-funded Series A startup on a mission to make e-commerce logistics more human-friendly and efficient with AI-powered robotics.

Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human-centered robots at scale. Join us in helping people handle more throughout the supply chain!

We are seeking a Senior Solutions Engineer who can apply our robots to customer environments and ensure successful deployments. The role has a large emphasis on quickly understanding key customer requirements through site visits, analyzing customer application data, and writing statements of work. This role will also interface with customers during initial periods of use, to communicate product updates and help explain machine behavior.

In this role you will work closely with members of the Product, Sales, and Engineering teams.

In this role you will:

Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse robotics
Prepare customer specific proposals, which include; high level system design, key process requirements, return on investment analyses, and analyses of item handling and volume requirements
Perform site visits
Work with vendors and engineering to specify customer specific pieces of the solution; scan tunnels, input conveyance, grippers, software integration
Specify and carry out customer and application specific test plans
Build and update customer facing presentations
Build and update statements of work

You are a good fit if you have:

Direct experience with warehouse robotics (2 years direct experience, minimum)
Eagerness to understand customers and their warehouse processes
Willingness and ability to travel (up to 30%) to perform site visits
Ability to see situations from the customer's point of view
Strong communication and presentation skills. Ability to condense complex information into clear and concise communications.
Excitement for warehouse robotics
Ability to catch the fine details that can make or break a project
Ability to lift, push, and carry up to 50lbs
Undergraduate degree in engineering (mechanical) or related field
(BONUS) Direct experience with warehouse control / management systems
(BONUS) Proficiency with 2D CAD programs (AutoCAD or similar)

In addition to competitive compensation, we offer benefits such as:

Health, dental, and vision insurance
401k with 5% matching by Ambi
Equity ownership
Unlimited PTO
Partial WFH
Free parking on site at HQ
Access to a full gym at HQ
Free lunches 2x per week

Ambi Robotics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply!

Disclaimers

Ambi Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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