Company Description
Chamberlain
With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.
Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.
Job Description
Opportunity at a Glance
This position is primarily responsible for coordinating and maintaining student and faculty healthcare requirements records for all Chamberlain University programs. This position is representative of the University's mission and philosophy to stakeholders; including but not limited to students, faculty, leadership, clinical/practicum coordinators, admissions, student services, outside agencies and community.
Responsibilities
- Effectively communicate with CARE to students, organization leaders and other groups to relay relevant information in a clear and concise manner.
- Maintain expected service levels related to accessibility and responsiveness.
- Keep stakeholders informed in a timely manner with changes, challenges and updates within the department via trainings and regular communications.
- Analyze data and propose solutions or improvements when necessary.
- Completes other projects and duties as assigned
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
- Bachelor's Degree Required
- Healthcare experience/medical terminology with basic knowledge of immunizations Preferred and
- 3 Minimum years customer service experience with a focus on customer satisfaction and one-contact resolution. Required and
- 1 years equivalent experience working in an educational institution. Required
- Excellent verbal & written communication skills with the ability to professionally interact with students and colleagues at varying professional levels.
- Candidate must have the ability to work independently or within a team environment.
- Ability to successfully balance multiple tasks simultaneously with competing deadlines while maintaining attention to detail
- Ability to take ownership from start to completion, and meet deliverables of assigned tasks and projects in a timely manner.
- Proficiency with Microsoft Office Suite programs including Word, Outlook, PowerPoint and Excel.
- Strong problem-solving and analytical skills required.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.15 and $27.36. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
https://careers.covista.com/benefits
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation