Critical operations Engineer

About the Opportunity

Our client is a leading provider of mission-critical digital infrastructure, delivering high-performance data center and interconnection solutions that support businesses across a rapidly evolving technology landscape.

Their culture is built on operational excellence, innovation, collaboration, and accountability. Team members are empowered to solve complex challenges, contribute to meaningful projects, and grow professionally while supporting critical infrastructure that powers today's connected world.

Critical Operations Engineer II

Location: Data Center Environment
Shift: Day Shift Monday-Friday 8AM-5PM
Compensation: $43.00 - $47.00/hour
Relocation Assistance: Available for qualified candidates

Position Overview

The Critical Operations Engineer II is responsible for maintaining the operational integrity, reliability, and compliance of data center electrical, mechanical, fire life safety, and communications infrastructure systems. This role supports maximum uptime by performing preventative maintenance, monitoring system performance, troubleshooting issues, and ensuring critical facility systems operate efficiently and effectively.

The ideal candidate will have extensive experience supporting mission-critical environments, including data centers, hospitals, power plants, or similar critical facilities.

Key Responsibilities

• Serve as a subject matter expert for electrical, mechanical, controls, and fire life safety systems.
• Operate, monitor, maintain, and troubleshoot critical facility infrastructure.
• Perform trend analysis and monitoring of operational systems.
• Mentor and support junior operations staff.
• Coordinate preventative and predictive maintenance activities.
• Manage and support customer-impacting infrastructure projects.
• Maintain operational efficiency while minimizing downtime and costs.
• Support physical security and facility monitoring activities.
• Manage trouble tickets, work orders, and maintenance documentation.
• Coordinate contractors and vendors performing site work.
• Support cage build-outs, rack and stack activities, cabling projects, and overhead installations.
• Perform incident response, escalation, and reporting.
• Utilize CMMS systems for asset management and maintenance tracking.
• Conduct regular facility inspections and security tours.
• Ensure compliance with operational procedures, safety standards, and industry regulations.

Required Qualifications

Technical Knowledge

• Expert understanding of electrical and mechanical systems in critical facilities.
• Experience with generators, switchgear, UPS systems, ATS/STS equipment, transformers, PLCs, chillers, cooling towers, CRAC/CRAH systems, and fire suppression systems.
• Knowledge of NEC, NFPA, OSHA, and related safety standards.
• Experience with monitoring, trending, and critical facility control systems.
• Strong understanding of structured cabling and fiber infrastructure.

Experience

• 5-7+ years of experience maintaining and troubleshooting large-scale industrial or commercial mechanical and electrical systems.
• Experience supporting critical facilities such as data centers, hospitals, utility operations, or power generation facilities.
• Proven experience with fiber and copper cabling installation and termination.
• Experience supporting servers, network equipment, and IT infrastructure.
• Demonstrated leadership and mentoring abilities.

Education

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or equivalent experience.
• Minimum of 5 years in a critical facilities mechanical or electrical operations role.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, climb, crouch, crawl, and work in active mechanical and electrical environments.
• Comfortable working in a fast-paced environment with changing priorities.
• Ability to work evenings, weekends, holidays, and participate in on-call rotations as needed.

Compensation & Benefits

In addition to a competitive hourly rate, this position offers a comprehensive benefits package that may include:

• Medical, dental, and vision insurance
• 401(k) with company matching
• Paid time off and paid holidays
• Bonus opportunities
• Employee stock purchase options
• Tuition and professional development reimbursement
• Wellness programs and incentives
• Employee assistance programs
• Life and disability insurance
• Employee discounts and additional voluntary benefits

Additional Information

Candidates must be authorized to work in the United States without current or future sponsorship requirements. Employment is contingent upon successful completion of applicable background screening and pre-employment requirements.