IT Business Operations Consultant

@ Kaiser Permanente
Kaiser Permanentekaiserpermanente.com

IT Business Operations Consultant

Greensboro, NC
Posted today

About the job

Kaiser Permanente is a healthcare organization. The role focuses on analyzing workflows, driving process improvement, and supporting IT projects within healthcare operations.

Requirements

  • Workflow analysis
  • Process improvement skills
  • Documentation creation
  • Project management experience

Qualifications

  • Bachelor's degree
  • Experience with marketing platforms
  • Strong communication skills

Full job description

Kaiser Permanente seeks an IT Business Operations Consultant II to enhance systems supporting Systeme.io’s all-in-one marketing platform. You will analyze workflows, define requirements, and drive process improvements that align technology with business goals. Partnering with cross-functional teams, you’ll create documentation, KPIs, and reports to guide decisions, lead mid-size initiatives from discovery through implementation, and support change management. This role offers growth in a collaborative culture focused on innovation, continual improvement, and user satisfaction.
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