Student Worker: Registrar's Office/Graduation- Office Assistant
@ East Texas A&M UniversityStudent Worker: Registrar's Office/Graduation- Office Assistant
About the job
East Texas A&M University seeks student workers for its Registrar's Office. The role supports graduation activities, manages records, and provides excellent customer service in a university environment.
Requirements
- Customer Service skills
- Computer knowledge
- Problem solving
- Phone skills
- Multi-tasking
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Professional attitude
Full job description
Job Title
Student Worker: Registrar's Office/Graduation- Office AssistantAgency
East Texas A&M UniversityDepartment
RegistrarProposed Minimum Salary
$12.00 hourlyJob Location
Commerce, TexasJob Type
Student WorkerJob Description
Job description
Student workers in the Registrar's Office/Graduation Office serve the University by assisting current students with questions; providing excellent customer support and service, and ensuring satisfaction within the office environment.
Student workers will be expected to display professionalism, courtesy, and competence in all duties such as:
- Assist Graduation and DegreeWorks Coordinator with various aspects of graduation including preparing for ceremonies, planning and staging, and duties the day(s) of graduation
- Mail correspondences to students, such as diplomas, Academic Distinction medallions, etc.
- Update and review student records within the Banner system and DegreeWorks
- Answer phone calls made to the Graduation Office's main number
- Scan and index sensitive documents into Laserfiche repository for processing and retention
- Shred sensitive documents after required holding time has expired
- Assist Registrar Staff during campus-sponsored events such as Mane Event and Graduation ceremonies
- Other duties as assigned
Knowledge & Skill Requirements:
- Customer Service
- Computer Knowledge
- Quality Focus
- Problem Solving
- Listening
- Phone Skills
- Multi-tasking
Position details
Job title: Student Worker
Position type: On Campus Student Employment
Work-Study program: No
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.