Clinical Applications Analyst - Epic Radiant

@ 1000 Essentia Health
1000 Essentia Health1000essentiahealth.com

Clinical Applications Analyst - Epic Radiant

Duluth, MN
Posted 2 days ago

About the job

Essentia Health provides healthcare services, focusing on enterprise imaging and EHR support. The role involves supporting mid complexity projects, acting as a liaison, and delivering education on applications like Epic Radiant and Cupid. Remote work and on-call rotation included.

Requirements

  • Experience with Epic Radiant or Cupid
  • Support and maintenance skills
  • Customer service experience
  • Ability to lead educational programs
  • Rotating on-call availability

Qualifications

  • Bachelor’s degree in relevant field
  • Epic applications certification preferred
  • 2+ years in healthcare IT
  • Strong communication skills
  • Responsive to customer needs

Full job description

Building Location:

Support Services Building

Department:

1007270 ENTERPRISE IMAGING - EH SS

Job Description:

Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected.

Education Qualifications:

Successfully leads initiatives and projects with other staff. Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users. Responsibilities include mid complexity issues; acting as the liaison between customer and support staff to resolve issues; understanding and adhering to service provider/customer chain of accountability that ultimately leads to the patient. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application.

Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence. Works under general supervision.

- Epic Cupid and Epic Radiant experience perferred
- Rotating On-Call

Licensure/Certification Qualifications:

Educational Requirements:

  • Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field

OR

  • Associates degree and 4 years of experience in Information Services, Business Services or Healthcare.

OR

  • 6 years of experience in Information Services, Business Services or Healthcare

Preferred Qualifications:

  • Certification in Epic applications preferred

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00 AM

Shift End Time:

4:30 PM

Weekends:

Holidays:

No

Call Obligation:

Yes

Union:

Union Posting Deadline:

Compensation Range:

$66,539.20 - $99,819.20

Employee Benefits at Essentia Health:
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
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